Hosted VoIP Featured Article
Understanding Communications in the Cloud: Free Webinar
By Susan J. Campbell, TMCnet Contributing Editor
Moving communications to the cloud may seem like a daunting task, especially with so many unknowns to consider. Making the move can certainly deliver measurable benefits, but how do you make the right choices to enjoy the promised cost and time savings?
Even as the opportunity presents itself to implement cloud communications for the enterprise, questions quickly arise as to how to make this move successfully and cost effectively. To address these and other issues in cloud communications, TMCnet is offering a free webinar: Cloud Communications for the Enterprise on Thursday August 12 at 2PM EDT.
A free event, the webinar is perfect for the IT professional interested in cloud technology; the operations executive, manager and director; and customer support and contact center professionals.
This webinar is designed to address specific approaches to moving communications to the cloud, business cases and effective deployment options for cloud communications outside of the firewall. The communications applications that are set to be addressed include hosted PBX, call center, IVR and other applications.
Presenters include Thomas Howe, CEO of Light and Electric and Pat Kelly (News - Alert), CEO of OnState Communications. Howe offers more than 20 years of experience in the design and development of next generation communications equipment. An active software developer, How concentrates on Voice Mashups and their supporting technologies.
Kelly brings to the table what many in the industry believe is a distinguished career focused on indentifying solutions to improve the customer experience. He also holds a number of patents in areas such as Intelligent Call Routing and Performance Management.
Webinar attendees will learn how to take communications to the cloud; why the cloud is secure, economic and efficient in terms of hosting communications; and real life examples of customers who have adopted cloud communications.
Learn how to take communications to the cloud and receive the promised benefits in measurable capacity. This webinar will show you how.
Susan J. Campbell is a contributing editor for TMCnet and has also written for eastbiz.com. To read more of Susan’s articles, please visit her columnist page.
Edited by Stefania Viscusi