Enterprise VoIP Featured Article

Orange Business Services, an entity of France Telecom Group, committed to telecommunications solutions and services for enterprises, announced on Monday that it has enhanced its Business Together with Microsoft's unified communications and collaboration solutions, supported by ITIL standards-based service management.

 

ITIL is a registered trade mark, and a registered community trade mark of the office of Government Commerce, and is registered in the U.S. Patent and Trademark Office.

 

In 2007, Orange Business Services and Microsoft (News - Alert) announced Business Together with Microsoft, a collaborative solution created to accelerate the use of unified communications in companies. With this solution, companies can access to a range of tools while on move too. They can access new services, with total security, from any terminal that is equipped with a compatible Web browser.

 

Business Together with Microsoft also allows employees to access their mailbox, view voice messages as e-mails, read faxes, make voice over IP calls, and access their contacts and calendar, through a single Windows Outlook interface. They can also communicate in real time through audio, video, web conferencing or instant messaging.

 

The current enhancement allows access to the latest versions of the unified communication and collaboration offerings from Microsoft - Microsoft Exchange Server 2007, Microsoft Office Communications Server 2007 and Microsoft Office SharePoint Server 2007, all as standard managed services.

 

Business Together with Microsoft has been deployed to nearly 150,000 seats since its announcement.

 

"Based on their impressive deployment numbers, Orange is experiencing strong customer adoption of Microsoft's award-winning unified communications and collaboration solutions," said Betsy Frost, general manager, Microsoft Unified Communications (News - Alert) Marketing. "The enhancements announced today will only accelerate the traction of Orange's managed services."

 

The latest enhancement of this solution allows companies to experience global cooperative work and accelerates business processes and provides low cost-of-ownership and predictable cost per user. It also allows flexibility to change capacity and features according to evolving business needs and totally guarantees highest service availability levels for end users backed by comprehensive SLAs.

 

"Multinationals are looking for a fully managed collaboration and messaging solution that can connect end users no matter where they are," said Laurent Kocher, senior vice president, Global Services, Orange Business Services (News - Alert).

 

Kocher also mentioned that as a global Microsoft Gold Certified Partner, Orange brings more than 15 years experience serving more than one million users.

 

Orange is the key brand of France Telecom (News - Alert), a global telecommunications operator, currently serving more than 177 million customers in five continents.

Through the NExT program (New Experience in Telecommunications), France Telecom Group will is all set to stand as the benchmark for new telecommunications services in Europe.