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Pennsylvania Inter County Governmental Council Saves with Sendio Cloud
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Unified Communications Featured Article


April 22, 2010

Pennsylvania Inter County Governmental Council Saves with Sendio Cloud

By Anamika Singh, TMCnet Contributor


Sendio, Inc., a provider of e-mail system protection solution, announced that SEDA Council of Governments, a development agency comprising 11 member counties in Pennsylvania, has successfully completed a transition to Sendio (News - Alert) Full Defense services.


Sendio services offer those companies that require a highly secure, reliable email communications infrastructure, but prefer not to allocate internal resources to managing an email protection solution, the revolutionary technology found in Sendio appliances for years.

There is no installation required for the Full Defense service. Once an account has been established, configuration information is captured so that Directory information regarding users and access rights can be acquired. MX records are set to route all email traffic to the Sendio service center, so that user can perform email system protection functions. All legitimate email is then forwarded on to the email infrastructure.

SEDA-COG has relied on Sendio email system protection appliance-based products to secure their communications. Migrating to Sendio Full Defense was part of a larger agency initiative to move appropriate IT projects to cloud-based services.

“Email is a critical part of our organization, so its reliability and security are top priorities,” states Jim Baker, Chief of the Information Technologies Group at SEDA-COG. “Several years ago, our email volume was straining our Microsoft (News - Alert) Exchange server and we were considering earmarking funds to replace the whole system. In 2007, when we implemented a Sendio appliance-based solution to try and reduce our spam problem, it succeeded beyond all expectations. Not only did junk mail in users' inboxes drop to nearly zero without requiring any IT administration time, but the reduced load on Exchange enabled us to cancel the server upgrade project. This year, one of our initiatives is to move a number of IT applications to cloud-based services. Since our headquarters are in a very rural location, with sister agencies and clients widely distributed, application performance over limited bandwidth is always an issue."

“When Sendio announced their cloud-based service, we signed up immediately. The transition went smoothly and our users never noticed a change to their email. By removing all of the junk mail in our message stream before it reached our local Internet connection, we recovered so much bandwidth that users noticed increased performance in other applications. Implementing Sendio is one of the best purchases I've made in my 13 years with [SEDA-COG],” Baker adds.

Sendio technology filters and delivers the legitimate messages to the organization's mail server. The agency has calculated that it now saves almost 100 man-hours each week by eliminating the time that was previously spent by end-users and IT staff sifting through inboxes and assisting with email help requests.

“Many companies and institutions are evaluating cloud-based services for the efficiencies, time savings and security they can provide,” explains Peter Ombres, president of Sendio. ”Sendio Full Defense delivers the resource savings companies expect from a remotely-hosted service, in conjunction with the unsurpassed email protection the Sendio product line has delivered for years. SEDA-COG is an excellent example of an organization whose infrastructure has benefitted greatly from an off-premise email protection strategy and we're pleased to have been able to play a key role in their migration to the cloud.”

 


Anamika Singh is a contributing editor for TMCnet. To read more of Anamika's articles, please visit her columnist page.

Edited by Marisa Torrieri


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