Unified Communications Industry News


TMCNet:  Sakon Profiled in Gartner Market Guide for Telecom Expense Management Services, 2018

[May 14, 2018]

Sakon Profiled in Gartner Market Guide for Telecom Expense Management Services, 2018

CONCORD, Mass., May 14, 2018 (GLOBE NEWSWIRE) -- Sakon, the leading platform and services provider for managing enterprise communications ecosystems, today announced its inclusion in Gartner’s Market Guide for Telecom Expense Management Services, 2018. In it, Sakon is one of 15 Representative Vendors profiled by Gartner to help provide understanding of the market and its offerings. Interested parties can access the Market Guide here, compliments of Sakon.

“We feel that this Gartner Market Guide will be greatly valued by the Global 2000 for its sharp insights and helpful recommendations,” said Andy Goorno, CEO of Sakon. “The market for TEM services can be a noisy and confusing one for enterprise customers to navigate. In our view, Gartner provides clarity where it is needed, and we are glad to be profiled accurately in this influential report.”

Among Gartner’s key findings in the Market Guide: “There is an emergent interest in enterprises seeking TEM vendors that also cover cloud application licensing, unified communications as a service (UCaaS) and Internet of Things (IoT) connectivity service models. Proper inventory management and detailed analytical reporting at differentiated user levels are key criteria.”1

Due to market trends like these, Sakon rebranded the company earlier this year and launched its namesake SaaS platform. Built on the bedrock of providing enterprise customers control over their network and end-user inventory, the Sakon platform enables the enterprise to manage and optimize the entire communications estate, reducing expenses associated with fixed-line, mobile, cloud and SaaS services while enhancing network performance and driving employee productivity.

Sakon’s profile in the Gartner Market Guide for Telecom Expense Management Services, 2018 marks the latest news for the company. Last month, Sakon won the top prize for Outstanding TEM Case Study at AOTMP’s annual summit; it has featured prominently in recent industry white papers and market alerts; and, most importantly, it has continued delivering savings and performance improvements for its clients while winning major new Global 2000 accounts.

1 Gartner, “Market Guide for Telecom Expense Management Services, 2018,” Lisa Unden-Farboud, Katja Ruud, Pablo Arriandiaga, 2 May 2018.

Note: Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

About Sakon
Sakon, formerly GSG, is a telecom and network technology leader that has helped global enterprises organize, understand, and intelligently manage their communications ecosystems since 2003. With headquarters in Concord, Massachusetts and a Global Delivery Center in Pune, India, the Sakon team numbers more than 400 employees worldwide. Sakon serves over 175 enterprise customers, and its technology is used by the world’s top systems integrators and outsourced services providers. For more information, see Sakon.com.

Contacts:

Business inquiries:
Phil Caruso
philip.caruso@sakon.com
(978) 341-8361

Media inquiries:
Dan Mees, Holland-Mark for Sakon
dmees@holland-mark.com
(617) 201-9131

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