Unified Communications Industry News


TMCNet:  Jenne, Inc. Launches All-New Virtual Avaya IP Office Basic Administration Workshop for End-Users

[April 16, 2018]

Jenne, Inc. Launches All-New Virtual Avaya IP Office Basic Administration Workshop for End-Users

Jenne, Inc., a leading value-added distributor, is launching a new virtual instructor-led workshop through the company's training program, Jenne University. A two-day, hands-on, interactive workshop, the course is designed for Avaya (News - Alert) end-users with IP Office administration responsibility.

This comprehensive new Avaya workshop takes a deep-dive approach providing students with practical experience connecting to IP Office using IP Office Web Manager and performing basic administration. Ray Stephens, one of Jenne's Avaya certified instructors, will lead the course through a wide range of informative and valuable topics. Some of these include learning how to use the Avaya web management interface, creating physical and phantom users, button programming, creating and modifying groups, establishing incoming call routes and time profiles, setting user rights, developing short codes, exploring system settings, working with SoftConsole and understanding hot desking and licensing.

"Jenne has been an ALPP award winning training partner with Avaya for nearly 15 years," said Jim Karaffa, senior director of training and technical services, Jenne, Inc. "We are pleased to now be able to offer Avaya end-users this same award-winning training. This training was developed in response to requests by our partners on behalf of their customes, the end-user. End-users are becoming more acclimated to the programming of their solutions and are taking ownership of their communication options."

The first Jenne University Avaya IP Office End-User Basic Administration Certification Workshop will take place May 29-30-beginning Tuesday at 10 a.m. to 4 p.m., and ending with Wednesday's class from 10 a.m. to 2 p.m. There will be an additional 30-45 minutes of testing time on Wednesday, as all students will prepare for and take a certification exam on the last day of class. Requirements include three (3) Avaya 96xx series IP phones, Internet access with DHCP to the public internet for phone and lab environment, and administrative privileges on their PC. The training cost for each student seat is $495. No prior experience with the Avaya IP Office or other phone systems is required to attend.

<<Click here to register for the virtual workshop>>

About Jenne, Inc.

Jenne, Inc. is a leading U.S. based value-added distributor of technology products and solutions focusing on unified communications and collaboration, data networking, video conferencing, physical security, the Internet of Things (IoT) and the Cloud, including equipment and software for the Enterprise and SMB markets. Founded in 1986, Jenne is committed to providing value added resellers, integrators and service providers with a broad product selection, competitive pricing, on-time accurate delivery, outstanding technical support plus ongoing sales and technical training through Jenne University. More than 180 companies partner with Jenne including Avaya, ADTRAN, Extreme Networks, Hanwha Techwin, Jive Communications, Konftel (News - Alert), Mitel, Lifesize, Panasonic Business Telephones, Panasonic Security, Plantronics, Razberi, RingCentral, Spectralink, Status Solutions, Vidyo, VTech, and 8x8 (News - Alert). The company is headquartered in Avon, Ohio.


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