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| [April 11, 2018] |
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Redwood Credit Union Banks on Comcast Business
Comcast
Business today announced that Redwood Credit Union (RCU), a
full-service financial institution serving businesses and residents in
the greater North Bay area in California, is using Comcast's (News - Alert) fiber-based
Ethernet and Internet for reliable network access for employees and
members. Using the Comcast network, RCU now has gigabit-level capacity,
enabling it to quickly and reliably support operations, optimize video
conferencing, expedite system updates, and more efficiently transfer
documents while maintaining the same level of security.
Founded in 1950, Redwood Credit Union provides personal and business
banking to consumers in the North Bay and San Francisco. The institution
has over $4 billion in assets, serves 300,000 members with 17
full-service branches and 30,000 fee-free network ATMs nationwide.
Prior to working with Comcast Business, RCU had a traditional internet
network with a limited amount of bandwidth available. To support
improved investment, mortgage, and insurance services across its
branches, the company needed to upgrade its network. RCU was drawn to
Comcast Business Ethernet and Internet for its high-performance and
redundancy and Comcast's ability to support guest Wi-Fi and daily
business operations, including ATM, teller, and video conferencing.
"As a financial institution, it's imperative we provide the performance
and uptime to support important banking transactions at all times of the
day and we got that and more with Comcast Business," said Tony
Hildesheim, senior vice president and chief information officer, Redwood
Credit Union. "Even in the face of extraordinary fires that caused
serious damage throughout our communities, the Comcast Business network
remained fully functional and we were able to continue to serve our
members."
Redwood Credit Union upgraded to a 1 Gigabit-per-second (Gbps) Business Ethernet
Network Service (ENS) to its three
primary sites consisting of itsheadquarters, disaster recovery
location, and secondary building. Additionally, its 20 locations use 20
Megabit-per-second (Mbps) Ethernet
Dedicated Internet (EDI) to support its business operations. Redwood
Credit Union is also using Comcast Business
VoiceEdge™, a cloud-based voice and
unified communications (UC) solution to support its phone-based
transactions, and Comcast Business
TV, which provides entertainment options in the credit union's
branch lobbies.
"In finance, a slow and unreliable network is a recipe for disaster.
Whether it's a business or individual, clients get deeply upset if
something goes astray with their financial transactions," said David
Brown, regional vice president of Comcast Business for California. "To
RCU's credit, they understood the network's value in keeping its
clientele satisfied and growing its business. As a result of their
Comcast Business solutions, RCU was able to ensure its mission-critical
services were not disrupted."
Comcast Business ENS enables customers to connect physically distributed
locations across a Metropolitan Area Network (MAN) as if they are on the
same Local Area Network (LAN). The service provides Virtual Local Area
Network (VLAN) transparency and enables customers to implement their own
VLANs without coordination with Comcast Business. It's also a
cost-effective alternative to traditional hub and spoke network
topologies, offering a more flexible and scalable network solution.
About Comcast Business
Comcast Business offers Ethernet, Internet, Wi-Fi, Voice, TV and Managed
Enterprise Solutions to help organizations of all sizes transform their
business. Powered by an advanced network, and backed by 24/7 customer
support, Comcast Business is one of the largest contributors to the
growth of Comcast Cable. Comcast Business is the nation's largest cable
provider to small and mid-size businesses and has emerged as a force in
the Enterprise market; recognized over the last two years by leading
industry associations as one of the fastest growing providers of
Ethernet services.
For more information, call 866-429-3085 or visit http://business.comcast.com/san-francisco.
Follow on Twitter (News - Alert) @ComcastBusiness and on other social media networks at http://business.comcast.com/social.
About Comcast Cable
Comcast Cable is one of the nation's largest video, high-speed Internet
and phone providers to residential customers under the XFINITY brand and
also provides these services to businesses. Comcast has invested in
technology to build an advanced network that delivers among the fastest
broadband speeds, and brings customers personalized video,
communications and home management offerings. Comcast Corporation
(Nasdaq: CMCSA) is a global media and technology company. Visit www.comcastcorporation.com
for more information.
View source version on businesswire.com: https://www.businesswire.com/news/home/20180411005075/en/
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