Unified Communications Industry News


TMCNet:  Fuze Deepens Technology Partnerships to Further Optimize the End-to-End User Experience

[March 13, 2018]

Fuze Deepens Technology Partnerships to Further Optimize the End-to-End User Experience

At Enterprise Connect (News - Alert) today, Fuze, the leading cloud-based communications platform provider for the modern global enterprise, announced it has deepened relationships with hardware providers Logitech, Plantronics, Jabra, Polycom (News - Alert), and Yealink, to enhance its ecosystem and ensure a unified, personalized communications experience for its enterprise users. Additionally, Fuze is recognizing eight technology partners for their contributions to the Fuze platform, highlighting the best-in-breed network of hardware and software providers helping Fuze create a superior communications solution for enterprise users.

Today's digital workforce demands more consumer-like experiences when it comes to workplace conversations. According to a recent Fuze survey of more than 1,000 U.S. workers, 73 percent believe workplace technology needs to catch up to match what they use in their daily lives as consumers. Device partners play a critical role in this by equipping employees with the tools they need to have the best individual experience across the Fuze platform.

"As the future o work continues to shift towards something employees do, rather than a place they go, the tools that power communications are critical in enabling productivity and efficiency," said Derek Yoo, Co-Founder & Chief Product Officer, Fuze. "By expanding our relationships with leading innovators in the communications hardware market, Fuze is enhancing the user experience and enabling individuals to personalize the platform to match their communications style and preferences--regardless of how or where they work."

As part of this partnership expansion, Fuze is working closely with Logitech (News - Alert), Plantronics, and Jabra to optimize the unified, end-to-end Fuze App experience, giving users direct control and enhanced quality from any one of the Fuze certified devices delivered from these technology partners. Additionally, Fuze is continuing to reinvent the voice parts of its service to match the rapidly evolving needs of workers, including collaborations with Polycom and Yealink, on ways to enhance the deskphone experience.

At Enterprise Connect on March 12th, Fuze also recognized eight software and hardware providers for their roles in creating a more personalized and unified communications experience for Fuze platform users:

  • Most Tenured Technology Partner: Polycom
  • Fastest Growing Technology Partner: Yealink
  • Mobile Workforce Technology Partner: Jabra
  • Rising Star Technology Partner: Plantronics (News - Alert)
  • Visionary Technology Partner: Sennheiser
  • Top Selling Contact Center Partner: NICE InContact
  • Game Changer Technology Partner: Logitech
  • Voice Innovation Technology Partner: AudioCodes (News - Alert)

Follow Fuze at Enterprise Connect, @Fuze, and using the hashtag #EC18.

About Fuze
Fuze is a global, cloud-based unified communications platform that empowers productivity and delivers insights across the enterprise by enabling simplified business voice communications, flexible video conferencing, and always-on collaboration. Formerly ThinkingPhones, Fuze allows the modern, mobile workforce to seamlessly communicate anytime, anywhere, across any device. Headquartered in Boston, MA, Fuze has additional locations including New York, San Francisco, Seattle, Ottawa, London, Amsterdam, Aveiro (Portugal), Madrid, Paris, Munich, Zurich, Copenhagen, and Sydney. For more information, visit www.fuze.com.


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