|[September 06, 2017]
RingCentral Named 2017 Company of the Year by Frost & Sullivan in Hosted IP Telephony and UCaaS North America
Inc. (NYSE: RNG), a leading provider of global enterprise cloud
communications and collaboration solutions, announced today that Frost
& Sullivan has named RingCentral (News - Alert) 2017 Company of the Year in the Hosted
IP Telephony and UCaaS North America report. RingCentral is
recognized for the second consecutive year for its complete
communications and collaboration capabilities and keen insight into the
customer experience. In addition, with a score of 9.9 out of 10, the
company was ranked the highest among competitors in Frost & Sullivan's (News - Alert)
Decision Support Scorecard, which evaluates companies based on customer
impact, visionary innovation, and performance.
"Our research is designed to identify the true industry leaders in the
North American unified communications-as-a-service (UCaaS) market that
deliver best practices in growth and innovation and optimize for the
best customer experience," said Elka Popova, program director at Frost &
Sullivan. "RingCentral has consistently been a leading player in the
UCaaS industry and has yet again surpassed its competitors, with a
strong focus on technology innovation, upmarket and international
expansion, channel enablement, technology partnerships, and user
experience. RingCentral continues to exceed industry-average annual
revenue growth rates, with its double-digit growth, and delivers high
price/performance value, while maintaining its focus on greater customer
satisfaction and loyalty. We're pleased to recognize RingCentral as the
2017 UCaaS Company of the Year for its strong overall performance."
Commended for its unwavering commitment to growth and customer value,
RingCentral is recognized for its ability to provide maximm flexibility
to both mobile and deskbound workers. According to the report, "unlike
other UCaaS solutions whereby team messaging is delivered on a separate
platform and is only loosely integrated with core UC functionality,
RingCentral has made the collaborative interface of Glip®
the primary access point for its entire UC applications suite."
Frost & Sullivan noted RingCentral's efforts to provide service
availability of five nines (99.999%), among the highest in the industry,
referring to the company's solution as "better positioned to serve
distributed organizations and reach a broader addressable market than
most of its UCaaS competitors."
"We aim to provide the most comprehensive and intuitive capabilities
enterprise customers need to communicate more effectively and
collaborate more productively so they can achieve greater business
outcomes," said Praful Shah, chief strategy officer at RingCentral. "We
are honored to receive this prestigious award recognition from Frost &
Sullivan as it reinforces the continuous efforts we've made to establish
a seamless, unified communications experience for our customers."
Frost & Sullivan has recognized RingCentral as the UCaaS leader for two
consecutive years, naming RingCentral as Company
of the Year in 2016. In addition, Frost & Sullivan has recognized
RingCentral with its Market Leadership Award in 2015
The Frost & Sullivan 2017 Hosted IP Telephony and UCaaS North America
Report can be downloaded for free by visiting: https://go.ringcentral.com/frost-sullivan-award-2017.html.
RingCentral, Inc. (NYSE:RNG) is a leading provider of global enterprise
cloud communications and collaboration solutions. More flexible and
cost-effective than legacy on-premises systems, RingCentral empowers
today's mobile and distributed workforce to communicate, collaborate,
and connect from anywhere, on any device. RingCentral unifies voice,
video, team messaging and collaboration, conferencing, online meetings,
and integrated contact center solutions. RingCentral's open platform
integrates with leading business apps and enables customers to easily
customize business workflows. RingCentral is headquartered in Belmont,
California, and has offices around the world.
©2017 RingCentral, Inc. All rights reserved. Glip, RingCentral, and the
RingCentral logo are trademarks of RingCentral, Inc.
About Frost & Sullivan
Frost & Sullivan, the Growth Partnership Company, enables clients to
accelerate growth and achieve best-in-class positions in growth,
innovation, and leadership. The company's Growth Partnership Service
provides the CEO and the CEO's Growth Team with disciplined research and
best-practice models to drive the generation, evaluation, and
implementation of powerful growth strategies. Frost & Sullivan leverages
almost 50 years of experience in partnering with Global 1000 companies,
emerging businesses, and the investment community from more than 40
offices on six continents.
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