Unified Communications Industry News


TMCNet:  RingCentral Awarded the 2017 Silver Stevie Award for Customer Service Department of the Year

[March 02, 2017]

RingCentral Awarded the 2017 Silver Stevie Award for Customer Service Department of the Year

RingCentral, Inc. (NYSE:RNG), a leading provider of enterprise cloud communications and collaboration solutions, today announced it was awarded the Silver Stevie® Award for Customer Service Department of the Year. RingCentral (News - Alert) was selected from among more than 2,300 nominations that spanned across virtually every industry, company size, and geographic location.

The Stevie Awards for Sales & Customer Service are the world's top honors for customer service, contact center, business development, and sales professionals. The Stevie Awards organizes several of the world's leading business awards programs, including the prestigious American Business AwardsSM and International Business AwardsSM. The awards were presented during a gala banquet at Caesars Palace in Las Vegas, Nevada, with more than 650 executives from around the world in attendance.

"We are honored to once again be recognized by the Stevie Awards for our commitment to delivering an end-to-end superior customer experience," said Walt Weisner, senior vice president of Global Customer Care at RingCentral. "Our approach puts customers at the center of everything we do, and we're always raising the bar on the customer experience and professional services we provide. I'm extremely proud of our Global CustomerCare team, as they consistently strive to go above and beyond to ensure our customers get what they need to be successful, and this recognition validates all of their hard work."

"The Stevie Awards for Sales & Customer Service continues to be among the most competitive and fastest-growing of our awards programs," said Michael Gallagher, founder and president of the Stevie Awards. "The growth of the program illustrates the importance of the functions highlighted-sales, business development, and customer service-to successful enterprises of all types, and how integral recognition in these domains are to building and maintaining corporate reputations."

As a nominee, RingCentral was reviewed and judged by a specialized committee of judges selected by the Stevie Awards, which included past award winners and leading professionals in the customer service industry from across the world.

You can find additional information about the Stevie Awards here.

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a global provider of cloud unified communications and collaboration solutions. More flexible and cost-effective than legacy on-premise systems, RingCentral empowers today's mobile and distributed workforce to be connected anywhere and on any device through voice, video, team messaging, collaboration, SMS, conferencing, online meetings, contact center, and fax. RingCentral provides an open platform that integrates with today's leading business apps while giving customers the flexibility to customize their own workflows. RingCentral is a leader in the 2016 Gartner Magic Quadrant for Unified Communications (News - Alert) as a Service Worldwide for the second consecutive year. RingCentral is headquartered in Belmont, Calif.

RingCentral and the RingCentral logo are trademarks of RingCentral, Inc.

About the Stevie Awards

Stevie Awards are conferred in seven programs: The Asia-Pacific Stevie Awards, the German Stevie Awards, the American Business Awards, the International Business Awards, the Stevie Awards for Great Employers, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 10,000 entries each year from organizations in more than 60 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at stevieawards.com.


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