Unified Communications Industry News

TMCNet:  Unified Communications Service Provider SimpleSignal Partners With gUnify to Launch New IP Voice Integration For Gmail and Other CRM Applications

[February 28, 2013]

Unified Communications Service Provider SimpleSignal Partners With gUnify to Launch New IP Voice Integration For Gmail and Other CRM Applications

Las Vegas, NV and Denver, CO, Feb 28, 2013 (PRWeb.com via COMTEX) -- SimpleSignal, the leading cloud-based unified communications and collaboration (UC&C) provider for business, today announced a new integration using gUnify, a service that allows Google Apps users to seamlessly use SimpleSignal's hosted PBX from within their Gmail and Google Apps user interface. The service supports integrations with cloud solutions such as Salesforce, Zoho, Apptivo and Clio, and is deployable in minutes via the Google Apps domain control panel. There is no software, plugins or hardware required.


The gUnify service gives users the ability to click to call from within their Google Apps (Google Mail, Google Calendar, Google Talk, Google Contacts). The service calls their SimpleSignal deskphone or mobile phone and connects the call.

Other key features include: Logging: Voice communication activities (Call Duration, Date, Time, Notes, Contact Information) can then be logged directly and automatically to business application software such as CRM and project management apps.

Presence: The presence feature lets co-workers and managers know users are on the phone by automatically turning their Google chat status to red when they're on the phone.

Contact Sync: automatically identifies telephone numbers from within Google Apps that are not associated with users' Google contacts, allowing them to quickly identify the missing information from their Google Apps contact database.

Conference Calling: Users can schedule all of their conference calls right from within Gmail to their Google Calendar.

"At SimpleSignal we're committed to providing voice integrations with all popular SaaS products and gUnify is a big part of helping us make that happen," said Michael Sterl, EVP of Sales for SimpleSignal. He added, "Google Apps is obviously one of the biggest SaaS offerings on the market and this was a really critical integration for us." More information about SimpleSignal's Google Apps integration can be found at http://www.simplesignal.com/googleapps-integration.

About SimpleSignal SimpleSignal is an enterprise hosted PBX and cloud-based Unified Communications service provider, delivering voice, video, and mobile communications to thousands of satisfied business customers globally. The company provides the most innovative and advanced mobile/video PBX capabilities in the industry, and is one of the first companies ever to extend video PBX telephony over iPads, iPhones, and Android mobile devices that can connect with any brand of video conferencing equipment. For more information, visit http://www.simplesignal.com, check out the company blog at http://www.simplesignal.com/blog, or connect at facebook.com/simplesignal and twitter.com/simplesignal.

Read the full story at http://www.prweb.com/releases/2013/2/prweb10466764.htm PRWeb.com

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