Covering Unified Communications - From Our Indsutry Experts

TMCNet:  Telcom & Data Announces Allworx VoIP Phone System Software 7.4.11.6 Upgrade for Allworx Customers

[February 11, 2013]

Telcom & Data Announces Allworx VoIP Phone System Software 7.4.11.6 Upgrade for Allworx Customers

Milwaukee, WI, Feb 11, 2013 (PRWeb.com via COMTEX) -- Telcom & Data, a leading provider of business phone systems, is proud to announce Allworx's new System Software 7.4.11.6 upgrade. Allworx is focused on manufacturing VoIP phone systems that can help small businesses increase sales, enhance customer support and improve productivity. The software upgrade delivers on Allworx's commitment to providing the most user-friendly business phone systems on the market.


The Allworx System Software 7.4.11.6 upgrade is an exciting advancement in the telecommunications industry with many innovative features. For instance, enhanced disaster recovery features have been added. If a user's primary server becomes unavailable, Allworx phones can now automatically connect to up to four backup servers. The Allworx System Software 7.4.11.6 upgrade gives users the capability to import customized on-hold music without using expensive external equipment. The improved call transfer process is another key highlight. Users can simply press one pre-programmed extension button to transfer a call, reducing caller wait time. Agents can choose from five customizable "busy reasons" when they are not able to take a call (i.e., break, lunch, research, meeting). Additionally, the software allows every handset to be configured to light the phone's visual indicator when the phone is in use. This feature prevents co-workers from disturbing agents during important customer calls.

Ricardo Trinidad, president of Telcom & Data, said "Allworx systems are great because they are so user-friendly, allowing companies to concentrate on what's really important to them - their business and their customers. That's why we use an Allworx system in our office." Telcom & Data is one of Allworx's leading Platinum APEX ("Authorized Partner of Excellence") dealers. The Allworx APEX program is offered to those select partners that have proven their dedication and support to Allworx and their commitment to driving IP-based telecommunications systems forward.

About Telcom & Data: Since 1996 Telcom & Data has been providing thousands of telecommunication solutions to organizations around the world to measurably improve communications. Telcom & Data maintains a network of over 1500 technicians with locations in Chicago, Milwaukee and Miami.

About Allworx: Founded in 1997, Allworx is dedicated to delivering cost-effective solutions for businesses, large or small, that are remarkably easy to use. Allworx is one of the fastest growing telecommunications companies in the world, with more than 3,000 employees and 15,000 customers.

Read the full story at http://www.prweb.com/releases/2013/2/prweb10413720.htm PRWeb.com

[ Back To Unified Communications's Homepage ]

Featured Whitepapers

Building A Business Case For Unified Communications

The hype surrounding any emerging technology often shrouds the private sector with mixed feelings, as decision-makers try to decipher whether new offerings will enhance operations, hinder productivity or introduce some bizarre mixture of the two.

Instant Cashflow Improvement and Rapid ROI with Unified Communications

The up-and-down economy of the past several years has highlighted the need to operate more effi ciently and cut costs wherever possible. In most situations, these two notions would seem contradictory, but a number of emerging technologies - cloud computing, virtualization and the bring-your-own-device movement among them - are helping companies accomplish these goals.

The Top Four Pitfalls of Unified Communications

Today's enterprise needs to be agile if decision-makers wish to remain competitive and relevant in the eyes of consumers. As more companies and customers around the world begin leveraging innovative devices like smartphones, tablets and next-generation laptops, the need to deploy unified communications grows alongside it. Neglecting to implement the technology may result in dire consequences that could spell the end of an organization.