Unified Communications Industry News

TMCNet:  GN Netcom Announces Divestment of Direct Reseller Business

[February 05, 2013]

GN Netcom Announces Divestment of Direct Reseller Business

NASHUA, N.H., Feb. 5, 2013 /PRNewswire via COMTEX/ -- GN Netcom today announced an agreement to divest its North American direct reseller business, Hello Direct, Inc., to Synergy Communications Management. The agreement allows GN Netcom to focus on the company's rich heritage as a leader in the development and manufacturing of innovative hands-free communication solutions under the Jabra brand. Synergy Communications Management, whose owners also manage hands-free telecommunications reseller Call One and other businesses, will continue the relationship with GN Netcom and Jabra branded headsets. Employees supporting Hello Direct will continue under the new ownership.

"The agreement with Synergy underscores the commitment and dedication we have to our channel partners and providing them with the tools they need in order to be successful," said Pete Fox, president, GN Netcom. "We looked long and hard for the right partner to lead Hello Direct to greater success and truly believe that the Synergy team has the knowledge, expertise and proven track record to take this business to greater heights." "We are committed to continued growth in the US and believe that the acquisition of Hello Direct will both strengthen relationships with existing customers and open up opportunities for new relationships," said Dottie O'Daniel, president and CEO, Synergy Communications Management. "This is a huge opportunity for all parties involved." The sale enables Jabra North America to focus on opportunities for hands-free solutions for contact centers and offices as well as the fast-growing Unified Communications market. Hello Direct will continue to deliver the highest level of customer service that customers have become accustomed to.

About Jabra Jabra is the brand of GN Netcom, a subsidiary of GN Store Nord A/S (GN) - listed on NASDAQ OMX. Jabra employs approximately 850 people worldwide and in 2011 produced an annual revenue which amounted to DKK 2,106 million. Jabra is a world leader in the development, manufacturing, and marketing of a broad range of hands-free communications solutions. With a reputation for innovation, reliability, and ease of use that goes back more than two decades, Jabra's consumer and business divisions produce corded and wireless headsets, plus mobile and in-office speakerphones that empower individuals and businesses through increased freedom of movement, comfort, and functionality.

© 2013 GN Netcom A/S. All rights reserved. Jabra® is a registered trademark of GN Netcom A/S. All other trademarks included herein are the property of their respective owners. (Design and specifications subject to change without notice) SOURCE Jabra http://rt.prnewswire.com/rt.gif NewsItemId=NE54605&Transmission_Id=201302051500PR_NEWS_USPR_____NE54605&DateId=20130205

[ Back To Unified Communications's Homepage ]

Request a Quote
Become a Partner
White Papers
Customer Service in the Age of the Cloud
The ability to provide excellent customer service matters more than ever, given the expectations of consumers today. Take a recent report from Microsoft on the state of customer service, for example ...
Cloud Solutions Take the Stress Out of Moving Offices
Moving offices or opening a new location can be a serious challenge.The logistical hurdles can be daunting...
Case Studies
Gilbane Company Building
Gilbane works on large construction projects that typically last about 1-3 years. As a result, project trailers need to be equipped with a state-of-the-art phone solution but capital cost constraints prohibit purchasing equipment that will only be used for a few years...
Sable Natural Resources
Sable Natural Resources required a more flexible voice solution with advanced capabilities in combination with cost savings...
Product Sheets
Fusion360 & FusionWorks
Fusion offers a 360 degree view of the communications solutions your company needs to succeed. Fusion360 provides you with the stability of a traditional PBX phone system and the advanced unified communications features that only a next generation ...
Fusion offers a 360 degree view of the communications solutions your company needs to succeed ...