Unified Communications Industry News

TMCNet:  Consumers pick magicJack as best VoIP company

[January 17, 2013]

Consumers pick magicJack as best VoIP company

Jan 17, 2013 (TELECOMWORLDWIRE via COMTEX) -- magicJack VocalTec, Ltd. (NASDAQ: CALL) recently received the 2013 Frost & Sullivan North American Consumers' Choice Award for Overall Best VoIP Service Provider.

The company was rated number one in all five categories: overall quality, ease of use, billing practices, value and pricing. On a seven-point rating scale, magicJack receives top scores, including: In addition to announcing magicJack as the highest-rated VoIP service in the industry, Frost & Sullivan's Consumer Communications Preferences Survey revealed that in terms of the number of VoIP customers in the United States, magicJack ranks fourth, only behind behemoths Comcast, AT&T and Time Warner Cable. The company's service is much more popular among consumers with incomes below $35,000, and also is popular with family income levels of $100,000 to $200,000.


magicJack VocalTec Ltd., the inventor of VoIP, including the softphone and magicJack, has the goal of becoming the international provider of global voice over many platforms.

Frost & Sullivan works in collaboration with clients to leverage visionary innovation that addresses the global challenges and related growth opportunities that involving market participants.

Comments on this story may be sent to tww.feedback@m2.com

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