Unified Communications Industry News

TMCNet:  Providea Expands Unified Communications Solutions to Asia/Pacific with New Hong Kong Operations Center

[January 17, 2013]

Providea Expands Unified Communications Solutions to Asia/Pacific with New Hong Kong Operations Center

CAMARILLO, Calif., Jan. 17, 2013 /PRNewswire via COMTEX/ -- Providea Conferencing, an SPS Company and leading global provider of video conferencing, collaboration and telepresence technology solutions, announced today its opening of their Video Network Operations Center (VNOCs) in Hong Kong. The new VNOC expands the company's global footprint in order to serve the needs of its growing global enterprise customer base in Asia/Pacific.

With the addition of Hong Kong, the company now operates hosted, managed and network conferencing services through four VNOCs with other locations including Hawthorne, CA, New York, NY and Toronto, Canada, each staffed with certified and experienced video and network engineers.

Through its VNOCs, Providea offers a full suite of Managed Services with access to video conferencing infrastructure including multi-point bridges, gateway services (ISDN, Skype, GoogleTalk, etc), and video hosting via the cloud (public/private), making it easy for customers to interact and maximize productivity - over any network, in just about any environment, anywhere around the globe, including: -- Pro-active endpoint and network monitoring -- A network that provides superior reliability and performance, globally -- On-net service, delivering zero mile access to "X" carrier (saving on local loop charges) -- Unlimited access to a technical support team -- Gateway and multi-point bridging services -- Integrated Web-scheduling and automatic call launching -- Redundant Systems "As our customers become increasingly global in reach, with more complex ecosystems of individuals and groups, effective collaboration and engagement can be a significant factor for success," said Todd Luttinger, President and CEO of Providea Conferencing. "The investment in our VNOC in APAC is a strategic move to address the needs of our growing international based customers to meet their collaboration strategies and help alleviate some of the demand IT departments are facing to manage and keep up with the growing requirements." About Providea ConferencingProvidea Conferencing, an SPS Company, is a leading global provider of video conferencing, collaboration and telepresence technology solutions. As an SPS company, Providea addresses a comprehensive UC strategy that includes voice applications, data, infrastructure, mobility, video conferencing, collaboration and telepresence - plus cloud-based and managed service options to support customer needs at every level. Achieving significant growth since its founding in 1999, today Providea serves more than 6,000 customers spanning across multiple industries--financial, commercial, legal, technology, entertainment, healthcare, education. Providea is headquartered in Camarillo, CA, with offices nationwide and internationally in the United Kingdom.

SOURCE Providea Conferencing

[ Back To Unified Communications's Homepage ]

Request a Quote
Become a Partner
White Papers
Customer Service in the Age of the Cloud
The ability to provide excellent customer service matters more than ever, given the expectations of consumers today. Take a recent report from Microsoft on the state of customer service, for example ...
Cloud Solutions Take the Stress Out of Moving Offices
Moving offices or opening a new location can be a serious challenge.The logistical hurdles can be daunting...
Case Studies
Gilbane Company Building
Gilbane works on large construction projects that typically last about 1-3 years. As a result, project trailers need to be equipped with a state-of-the-art phone solution but capital cost constraints prohibit purchasing equipment that will only be used for a few years...
Sable Natural Resources
Sable Natural Resources required a more flexible voice solution with advanced capabilities in combination with cost savings...
Product Sheets
FusionWorks is a cloud-based phone, conferencing, messaging and collaboration service that combines the cost savings of cloud services with the productivity of Unified Communications (UC)...
Web Collaboration
Fusion Web Collaboration is a web and video conferencing tool for hosting online meetings, webinars and training...