Unified Communications Industry News

TMCNet:  Tiscali Selects Sigma Systems Service Management Platform for Mobile Service Provisioning

[January 09, 2013]

Tiscali Selects Sigma Systems Service Management Platform for Mobile Service Provisioning

(Marketwire Via Acquire Media NewsEdge) MILAN, ITALY -- (Marketwire) -- 01/09/13 -- Sigma Systems, the authority in provisioning converged broadband solutions, today announced that Tiscali, one of the leading independent telecommunication companies in Italy, has deployed Sigma's Service Management Platform (SMP) to activate and provision services for its mobile subscribers.

Tiscali and Sigma worked together to deploy Sigma's SMP platform to enable Tiscali to have more flexibility and control over the delivery of its services than with its previous solution. The Sigma and Tiscali teams collaborated on the integration of the SMP platform with Tiscali's network, and provided the tools and training that its IT teams needed to ensure that the migration of the operator's mobile subscribers to the Sigma platform was seamless. This approach and implementation will ensure that Tiscali has the ability to easily expand its service offerings over time.

"Sigma's co-development approach allowed our internal team to collaborate with Sigma's OSS experts to create a solution that seamlessly integrates with Tiscali's existing network systems," said Salvatore Pulvirenti, CIO at Tiscali. "The successful migration of our mobile subscribers to the new platform is a testament to the reliability and accuracy of SMP, and our combined efforts will ensure that we can easily introduce new services and maximize the returns on our OSS system investment in Sigma's multi-service provisioning platform." Sigma's Customer Enablement team works with communications service providers (CSPs) to extend its service management platform and solutions portfolio, leveraging it service creation toolkits and integration frameworks to define, implement and re-use IP service building blocks across various network and application domains. Its Customer Enablement teams also ensure that CSP's IT and SI partners have the tools, training and resources they need to manage the platform, add new services and optimize service fulfillment automation. This offers CSPs more control over their infrastructure while accelerating time-to-market for new revenue-generating services.

"Our collaborative delivery approach is designed to equip CSPs to administer and extend the capabilities of their Sigma OSS platform," said Tim Spencer, President and COO of Sigma Systems. "Our customer enablement team, coupled with the extensibility and automation capabilities of our SMP product will ensure Tiscali can maintain its market leadership by quickly delivering more services to more subscribers." Tiscali is one of the latest European operators to harness Sigma's expertise in provisioning converged broadband services. "Sigma's SMP enables Tiscali to have more flexibility and control over the delivery of its solutions than with its previous provisioning solution," added Spencer. "The extensibility of the Sigma platform and Sigma's customer enablement approach are features that operators are actively seeking to improve efficiencies and reduce expenses in their back office." About TiscaliTiscali S.p.A. (Borsa Italiana. Milan: TIS) is one of the leading independent telecommunications companies in Italy. Tiscali supplies a wide range of services to its customers, both private individuals and companies: internet access through dial-up and ADSL, as well as voice, VoIP, media, and added-value services and other technologically advanced products. At 30 September 2010, Tiscali had over 742 thousand customers, about 582 thousand of which being ADSL customers. About 369 thousand of these are Dual Play customers.

The Tiscali website may be accessed at www.tiscali.it About Sigma SystemsSigma Systems is the proven global leader in delivering converged broadband services. Sigma Systems' powerful solutions enable the world's Next-Generation Operators (NGOs)to deliver a rich consumer experience through communications and entertainment services -- over any access technology to any device. The company's award-winning solutions include order management, provisioning and activation, and active mediation of residential and business VoIP, broadband, video, and triple-play and quad-play services. With the support of Sigma's Professional Services, NGOs around the globe -- including Charter, Cox, Rogers, TELUS, Cogeco Cable, YouSee, Tiscali, NET Servicos, Technology Networks, iTSCOM and ZON Multimedia and more -- are leveraging Sigma's solutions for service transformation and rapid, reliable delivery of today's -- and tomorrow's -- new services. For more information about Sigma Systems, visit http://www.sigma-systems.com and follow the company on Twitter at http://twitter.com/sigmasystems.

Add to Digg Bookmark with del.icio.us Add to Newsvine Media contact: Carolyn Anderson Sigma Systems carolyn.anderson@sigma-systems.com +1 (416) 943-9696 Sigma Systems on Twitter: http://twitter.com/sigmasystems Source: Sigma Systems

[ Back To Unified Communications's Homepage ]

Request a Quote
Become a Partner
White Papers
Customer Service in the Age of the Cloud
The ability to provide excellent customer service matters more than ever, given the expectations of consumers today. Take a recent report from Microsoft on the state of customer service, for example ...
Cloud Solutions Take the Stress Out of Moving Offices
Moving offices or opening a new location can be a serious challenge.The logistical hurdles can be daunting...
Case Studies
Gilbane Company Building
Gilbane works on large construction projects that typically last about 1-3 years. As a result, project trailers need to be equipped with a state-of-the-art phone solution but capital cost constraints prohibit purchasing equipment that will only be used for a few years...
Sable Natural Resources
Sable Natural Resources required a more flexible voice solution with advanced capabilities in combination with cost savings...
Product Sheets
FusionWorks is a cloud-based phone, conferencing, messaging and collaboration service that combines the cost savings of cloud services with the productivity of Unified Communications (UC)...
Web Collaboration
Fusion Web Collaboration is a web and video conferencing tool for hosting online meetings, webinars and training...