MetTel Reports 2012 Surge in Demand for its Simple, Secure and Reliable Unified Communications Solutions
NEW YORK, Dec. 19, 2012 /PRNewswire via COMTEX/ --
Marshall Aronow, CEO of MetTel, a leading provider of IP-enabled communications services for enterprise and government customers, today called 2012 "a year of transformation" in which the company responded to customer demand for simple, unified communications solutions with new services, new partners and an expanded international footprint. Bolstered by its proprietary MetOne Software Suite, the company is poised for continued growth in 2013.
Aronow said, "2012 marked the transformation of MetTel from a telecommunications provider to a telecom software and service powerhouse offering customers ultimate visibility and control over communications services and spending. Our MetOne portal is generating a tremendous response from enterprise customers, especially those that require a wide range of services in multiple locations, in multiple states and countries. We feel very good about momentum going into 2013 and remain committed to staying one step ahead of client needs."
Serving Fortune 500 clients, MetTel delivers an expansive array of IT and communications solutions that meet the stringent security, performance and regulatory requirements of its customers, which include financial services firms, national retailers and leading healthcare organizations. MetTel's centralized customer care structure ensures standardized processes and personal service regardless of product class or geography.
MetTel's 2012 accomplishments include:
-- Expansion of its service footprint to Canada and Puerto Rico.
-- A new portfolio of business mobility solutions including MetTel Mobile Integration, an industry-leading service that seamlessly integrates office and mobile communications; MetTel Mobile Device Management (MDM), included at no charge with certain MetTel mobile service packages; and MetTel Wireless Backup, a fixed wireless solution that ensures that data traffic is automatically redirected to a secure, private wireless network when primary circuits fail.
-- Partnerships with industry leaders like AirWatch for Mobile Device Management; ADTRAN for network routers, switches and unified threat management; and BroadSoft, a leader in hosted IP solutions.
-- A new state-of-the-art Network Node in California's Silicon Valley. Operating around the clock, 365 days a year, the new center adds to the service and reliability already provided to customers by MetTel Network Nodes located in New York and Dallas.
-- Enhancements to the MetOne® Portal which allow IT, accounting and telecom managers to see exactly what services and equipment they have at all locations to identify and control costs. It provides consolidated invoicing, detailed reporting, and real-time trouble ticket submission and monitoring.
-- Putting its 100,000th user on the BroadSoft-based hosted IP unified communications platform. With the open and reliable BroadSoft platform, MetTel can seamlessly move mission-critical applications and communications services from legacy phone systems to the cloud at the best cost and without any disruption to enterprise operations.
Also this year, MetTel released a new web video, "Converged Telecommunications Solutions: Gaining a Competitive Advantage." It features Gartner Research Director Daniel O'Connell and provides an overview of the operational and cost inefficiencies faced by companies with multiple locations, and complex voice and data requirements.
"Selecting a single vendor for all telecom needs can help enterprise IT leaders take the guesswork out of network design and provisioning, and avoid paying for excess capacity," O'Connell said. "With a centralized view of its network, a business can fine-tune its applications and services in a holistic manner. The results are overall cost savings and efficiencies which would be impossible to obtain with multiple vendors."
Looking ahead to 2013, Aronow said his company expects to see increasingly strong enterprise demand for reliable, secure and scalable voice and data communications across North America and beyond.
"MetTel has been bundling telecom and software services for over a decade and is in a unique position to help businesses quickly identify and deploy the right converged solution so they can remain competitive in their industry," Aronow said. "From project design to deployment, our specialists are focused on simplifying telecom management, meeting client requirements and exceeding service delivery expectations."
For more information visit www.MetTel.net or call 1.877.963.8663 for a free telecommunications review by a MetTel business consultant.
About MetTel From traditional voice services to a Global MPLS Network and VoIP technologies, MetTel provides a complete portfolio of wireless and wireline services to clients throughout the United States, Canada, Puerto Rico and beyond. MetTel is redefining telecommunications by converging all communications over a single network with one cost-effective provider managing all voice and data communications services. The company combines extensive strategic partnerships with a powerful platform of proprietary, cloud-based software including the MetOne® Portal, a tool that brings together every product and service from every carrier for every size customer and enables clients to manage expenditures from one simple, easy to use interface. Founded in 1996 and headquartered in New York City, MetTel delivers unmatched solutions and services at competitive prices, backed up by superior, domestic-based customer service. For more information visit www.mettel.net.
CONTACT: Lynette Viviani
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