Unified Communications Industry News

[December 03, 2012]

ScanSource Communications Named ShoreTel Distributor of the Year

GREENVILLE, S.C. --(Business Wire)--

ScanSource (News - Alert) Communications, a leading value-added distributor of communications products and a sales unit of ScanSource Inc., [Nasdaq: SCSC], has been named US Distributor of the Year by ShoreTel (News - Alert), a leading provider of unified communications (UC) platforms. The award was presented at ShoreTel's Champion Partner Conference in Orlando, FL.

ScanSource Communications (News - Alert) was recognized for its high-quality channel enablement, business growth, and the quality of value-added support and services provided to the channel.

"We are honored to receive this recognition from ShoreTel, as we share a similar commitment to helping our reseller partners grow and strengthen their UC business," said Buck Baker, president of ScanSource Communications. "I would like to thank our team for their outstanding support in delivering the tools and services our reseller partners need to be successful, including sales and technical support, financial services, custom configuration, marketing support, education and training, and customer service."

"We made the decision to move our purchasin to ScanSource over a year ago, and we have been delighted ever since," said Greg Bertschmann, president, Harbor Networks, a ScanSource Communications reseller partner. "Their commitment to stocking, product knowledge, and delivery schedule are great, but it is their caring focus on customer satisfaction, both to Harbor Networks and to our end users, that makes them exceptional."

"ScanSource brings deep expertise in IP telephony and UC solutions to the ShoreTel sales network and shares our commitment to driving world-class customer satisfaction amid unprecedented growth," said Mark Arman, vice president, international sales and worldwide distribution, ShoreTel. "With the high-quality value-added support and services they provide to our channel, ScanSource has shown itself as a strong partner that can best meet our customers' needs."

For more information on ScanSource Communications and ShoreTel, please visit http://www.scansourcecommunications.com/shoretel.

About ScanSource, Inc.

ScanSource, Inc. (NASDAQ: SCSC) is the leading international distributor of specialty technology products for resellers in North America, Latin America and Europe.

ScanSource POS & Barcoding delivers AIDC and POS solutions; Catalyst Telecom and ScanSource Communications provide voice, video and converged communications equipment; and ScanSource Security offers physical security solutions. Founded in 1992, the company ranks #760 on the Fortune 1000. For more information, call the toll-free sales telephone number at 800.944.2432 or visit www.scansourceinc.com.

[ Back To Unified Communications Homepage's Homepage ]

› Return to Unified Communications

Featured White Papers

Building A Business Case For Unified Communications
The hype surrounding any emerging technology often shrouds the private sector with mixed feelings, as decision-makers try to decipher whether new offerings will enhance operations, hinder productivity or introduce some bizarre mixture of the two.

Instant Cashflow Improvement and Rapid ROI with Unified Communications
The up-and-down economy of the past several years has highlighted the need to operate more effi ciently and cut costs wherever possible. In most situations, these two notions would seem contradictory, but a number of emerging technologies - cloud computing, virtualization and the bring-your-own-device movement among them - are helping companies accomplish these goals.

The Top Four Pitfalls of Unified Communications
Today's enterprise needs to be agile if decision-makers wish to remain competitive and relevant in the eyes of consumers. As more companies and customers around the world begin leveraging innovative devices like smartphones, tablets and next-generation laptops, the need to deploy unified communications grows alongside it. Neglecting to implement the technology may result in dire consequences that could spell the end of an organization.

Featured Solutions

Teo has reinvented UC.
In our personal lives we use multiple technologies for the various modes of communication we utilize throughout our day, primarily accessible from a smartphone.

› Learn More

Video Showcase

How Teo UC helped AltaSource Group grow and expand from Teo Media on Vimeo.

Teo Unified Communications - Revolutionary UC Solutions from Teo Media on Vimeo.

Teo e911 - Why it Matters from Teo Media on Vimeo.

Teo - E911: How it works from Teo Media on Vimeo.

What Are They Saying?

"Teo UC's platform-independent interface lets administrators effectively manage their communications infrastructure, with a reduced downtime risk based on system redundancy, enhanced mobility features, and a robust feature set accessible from anywhere. Teo UC is already being implemented and sought by several different businesses of all sizes."

- Robbie Pleasant, UC Expert at ucstrategies.com

› Learn More