Avaya Learning Recognizes Jenne, Inc. for Training Excellence for Fourth Quarter in a Row With "Highest Student Satisfaction" and "Highest Response Rate"
(Marketwire Via Acquire Media NewsEdge) AVON, OH -- (Marketwire) -- 11/19/12 --
Jenne, Inc., a leading value-added distributor of IP telephony, audio and video conferencing, unified communications, data networking and IT security products, announced that it has been recognized as a recipient of the Avaya Learning Partner's (ALP) Recognition Program for the fourth quarter in a row. For Q3, Jenne was once again a recipient of Avaya Learning Partner awards for the U.S. region, capturing the "Highest Student Satisfaction" and "Highest Response Rate."
The Avaya Learning "Highest Student Satisfaction Award" recognizes Jenne as having attained the highest level of satisfaction among students, while the "Highest Response Rate Award" refers to Jenne as having received the highest survey participation among students during Q3, 2012. ALS surveys are routinely used to rate quality of content, instructor, lab equipment and other important considerations.
"Our repeated success in receiving the Avaya Learning awards speaks to the ongoing effectiveness of our Avaya-oriented training programs and the unmatched quality of our trainers and facilities," commented Jim Karaffa, director training and technical services, Jenne. "Training is a very important dimension of how we are able to help our customers be more successful with Avaya products and services in a market that is increasingly competitive."
Jenne cites its rigorous certification process and partnership with Pearson VUE as two very important and distinguishing factors in its ongoing training success.
Avaya rolled out the recognition program last year and its awards are based on data from Knowledge Advisors' MTM (Metrics that Matter) tool and then compared with its GlobalWare Solutions reports of distributed courseware kits. Avaya Learning recognizes Learning Partners' achievements in the across the globe each quarter.
"Jenne continues to demonstrate outstanding performance in all the training dimensions Avaya Learning measures, and to date has won more training awards than any other company," commented Diane Hutchins, senior manager, Avaya Learning Partner Program, Avaya Learning. "We congratulate Jenne University on its ongoing success and for delivering distinguishing value for its customers."
Jenne University delivers comprehensive training to its resellers on Avaya IP Office, Avaya Aura®, Avaya Aura® Communication Manager, and other products. All of its courses are led by Jenne's own Avaya certified instructors and held at locations around the country including Jenne's own state-of-the-art training facility located in Avon, Ohio.
As a partner of Pearson VUE, the electronic certification and licensure testing business of Pearson, Jenne is able to provide Information Technology certification test delivery using the Pearson VUE® Testing System. The Pearson VUE advanced computer-based testing system administers exams for leading IT certification programs from leading technology manufacturers through a global network of quality test centers.
To learn more about current training offerings in Jenne University, resellers should visit http://www.jenne.com/training.
About Jenne®Jenne, Inc., headquartered in Avon, Ohio, is a leading value-added distributor of business telephony, data, audio and video conferencing, and security technology products, including equipment and software for the Enterprise and SMB markets. More than 150 major manufacturers partner with Jenne including Avaya, Aastra, ADTRAN, Bogen, ClearOne, Extreme Networks, GN Netcom, ICC, Lifesize, Panasonic, Plantronics, Valcom, and Verint. Jenne is dedicated to tracking emerging technologies, offering fresh solutions, new equipment and related applications, accredited training and certification to better serve dealers and resellers.
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