Industry News from Unified Communications

TMCNet:  TriCore Solutions Expands Relationship with Sonus Networks, Inc. to Include Outsourced Microsoft Exchange Services

[November 14, 2012]

TriCore Solutions Expands Relationship with Sonus Networks, Inc. to Include Outsourced Microsoft Exchange Services

BOSTON, Nov. 14, 2012 /PRNewswire via COMTEX/ -- Since early 2008, TriCore Solutions ( has provided managed application and infrastructure services as well as strategic consulting services to Sonus Networks ( (Nasdaq: SONS), a global leader in SIP communications. Based on the success of the cloud-based Oracle E-Business Suite implementation and hosting support, TriCore today announces the extension of their applications outsourcing relationship with Sonus through the implementation and support of Microsoft Exchange Managed Services.

(Logo: ) "We are always looking for ways to achieve operational excellence while driving technological innovation to meet current and future needs of the company," said Bill Scudder, Sonus CIO and Vice President. "We are leveraging cloud-based solutions for efficiency and time-to-value advantage. By working with TriCore," Scudder continued, "they assume responsibility for back office technology and support staff while keeping our critical applications running 24x7x365. With the addition of mission critical email capabilities to their portfolio of services, we have moved another application into the cloud without adding another vendor to our management responsibilities." "We are extremely happy to further the relationship we have built over the past five years with Sonus," said Robert Forman, President and CEO of TriCore. "It is great for all stakeholders when we can satisfy a need and then provide additional capabilities as a customer grows and their business demands allow us to grow with them," Forman added.

Today more than ever, organizations are seeking partners to deliver solutions that can meet their demanding requirements in a timely and efficient manner. By implementing cloud-based solutions companies are well positioned to quickly and easily add acquired companies to their outsourced infrastructure. Through managed service offerings, companies are focusing on the specific needs of their business and letting service providers be responsible for the nuts-and-bolts of application operations.

About TriCore Solutions: Founded in 1999, TriCore has been experiencing explosive growth as the application management experts for Enterprise Resource Planning (ERP), Business Intelligence (BI) and Data Warehousing solutions that work in Oracle, SAP and Microsoft environments. Leveraging its staff of experienced applications consultants, TriCore has become a strategic asset to customers by helping them implement and manage ERP and BI solutions so that they can enable their business for continued growth.

About Sonus Networks: Sonus helps the world's leading communications service providers and enterprises embrace the next generation of SIP-based solutions including VoIP, video and Unified Communications through secure, reliable and scalable IP networks. With customers around the globe and 15 years of experience transforming networks to IP, Sonus has enabled service providers and enterprises to capture and retain users and generate significant ROI. Sonus products include session border controllers, policy/routing servers, subscriber feature servers and media and signaling gateways. Sonus products are supported by a global services team with experience in design, deployment and maintenance of some of the world's largest and most complex IP networks. For more information, visit or call 1-855-GO-SONUS.

SOURCE TriCore Solutions

[ Back To Unified Communications's Homepage ]

FREE eNewsletter

Unified Communications Headsets

ArrowSubscribe Now

Featured White Papers

Why Your Remote Workers Hate You (It's Not What You Think)

Your remote workers know it well. They live it every day. Yes, in 2015 where we all have Unified Communications platforms that let us communicate and collaborate wherever in the world we happen to be, we suddenly realize the problem with Not Being There....

Overcoming the Barriers to Adoption of Unified Communication

Unified communication (UC) offer today's global enterprises an unprecedented way to unite globally dispersed workers and increase productivity, all the while reducing infrastructure costs and earning a rapid return on investment...

Unified Communication, Collaboration and Mobility Drive Headset Adoption

Business dynamics have changed considerably over the years. UC has become an important element for many businesses. Mohan Sawhney, McCormick Tribune Professor of Technology at the Kellogg School of Management in Northwestern University, commented..."

Getting the Most Out of Unified Communications with Jabra

Today, in the 21st century, we have so much technology at our fingertips. An abundance of communication methods - from email to text messages to instant messaging - all make communication faster, easier and cheaper. But...

Featured Case Studies

Virgin Media Business Recommends Jabra Headsets As Part Of Their UC Solutions

Over the last year, the pre-sales team at Virgin Media Business has been building a strong relationship with dedicated Jabra Telco Channel Manager, Kelly Dickson...

Enhancing Communication, Improving Collaboration at Cisco

Cisco has built a strong reputation for shaping the future of the Internet and transforming how people connect, communicate and collaborate. This corporate success is fueled by a far-flung workforce of thousands...

Headsets Key in Driving Tea Productivity at Interior Architects

Around 75 of the company's 400 employees work in the San Francisco headquarters location. The rest of the employees, most of whom are designers, are dispersed around the globe...

UC Infographic