Featured Articles from Unified Communications

The commercial availability of BroadSoft Hub will deliver a new level of workforce collaboration by bringing contextual intelligence to UC w…

Posted: 3/29/2017

Vodafone Fiji has tapped GENBAND to provide an array of solutions to enhance what it can offer in the way of unified communications to custo…

Posted: 3/28/2017

Perspective, a unified communications monitoring solution, has been certified for Skype for Business.

Posted: 3/27/2017

Digerati Technologies-owned Shift8 Networks will be releasing a new unified communications platform later this year.

Posted: 3/27/2017

The Unified Communications week in review is a recap of all the top stories making headlines in the UC market this past week.

Posted: 3/25/2017

By adding BroadWorks call control services to its SwitchConnex and suite of UCaaS solutions, CoreDial is going to allow its channel partner …

Posted: 3/23/2017

RingCentral has officially unveiled a new generation of its business communications solution. Today's news from the cloud company also inclu…

Posted: 3/23/2017

The new features GTL has added to its ConnectNetwork solution are to going allow families of inmates in correctional facilities to use their…

Posted: 3/22/2017

Tata Communications Transformation Services Limited (TCTSL), announced at MWC17 that it has partnered with Microsoft to deliver Network Asse…

Posted: 3/20/2017

The Unified Communications week in review is a recap of all the top stories making headlines in the UC market this past week.

Posted: 3/18/2017

While Amazon Alexa doesn't lack for capability as it is, the new skill from SkySwitch should make it even stronger.

Posted: 3/16/2017

Logicalis US has chosen IR Prognosis to provide better insights into its managed UC services.

Posted: 3/16/2017

Fusion, a cloud services company, provides the full gamut of the cloud - from UCaaS to IT services and more - and announced today that an in…

Posted: 3/14/2017

The new UCA system from AudioCodes offers users a powerful new way to update UC operations.

Posted: 3/14/2017

The Unified Communications week in review is a recap of all the top stories making headlines in the UC market this past week.

Posted: 3/11/2017

The enterprise communications industry continues to evolve as businesses across the globe adjust to changes in workplace culture and new req…

Posted: 3/8/2017

I caught up with CEO Rich McBee for an exclusive interview where we chatted about emergency notification tech and how it was purchased from …

Posted: 3/7/2017

BDO Development Capital Fund just made Blueface's dreams of international expansion a reality after an impressive round of funding.

Posted: 3/7/2017

More than ever, businesses are acknowledging the benefits of outsourcing their communication solutions management to an expert third party b…

Posted: 3/6/2017

Mitel and Intelisys are working together to bring cloud-based communications to customers.

Posted: 3/6/2017

The Unified Communications week in review is a recap of all the top stories making headlines in the UC market this past week.

Posted: 3/4/2017

Social sales and marketing solutions provider Nimble has raised $9 million in a Series A round. With this new funding, the Nimble team plans…

Posted: 3/2/2017

Gladstone Capital Corporation has invested in NetFortis and Fonality, two unified communications companies.

Posted: 3/1/2017

It seems Merchbanc Banks is doing some spring cleaning a bit early, announcing it has cast aside its legacy communications and implemented a…

Posted: 2/28/2017

BroadSoft just announced that it ended 2016 with its first-ever greater than $100 million revenue and billings quarter. The unified communic…

Posted: 2/27/2017

The Unified Communications week in review is a recap of all the top stories making headlines in the UC market this past week.

Posted: 2/25/2017

A hefty $104 million funding round means a big new unified communications push ahead for Fuze.

Posted: 2/22/2017

Amazon has announced the creation of Amazon Chime, a new unified communications platform.

Posted: 2/22/2017

BroadSoft recently announced that it will be making significant enhancements to its bMobile advanced mobility solution. The company will be …

Posted: 2/21/2017

There's an increasing demand for multi-service providers, as businesses seek to consolidate their IT resources for simplified management and…

Posted: 2/21/2017

The Unified Communications week in review is a recap of all the top stories making headlines in the UC market this past week.

Posted: 2/18/2017

ITEXPO earlier this month provided a great opportunity for me to check in with Avotus CEO James Martino for a quick update. Here's what he h…

Posted: 2/17/2017

The Law Offices of Peter G. Angelos, P.C. are seeing the benefits of the cloud-based revolution in real time, as this week it announced the …

Posted: 2/16/2017

Centile's ISTRA Cloud PBX and UCC Platform has been given a 2017 INTERNET TELEPHONY Product of the Year Award by TMC for being the most inno…

Posted: 2/16/2017

ShoreTel Inc. has integrated with G Suite and Google Chrome to create ShoreTel Connect for Chrome. The solution offers a variety of features…

Posted: 2/15/2017

RingCentral steps into enterprise cloud solutions with help from new strategic partner Carousel Industries.

Posted: 2/14/2017

8x8 Inc. has added CarrierSales to its collection of channel partners. As a result, the master agent will be selling 8x8's Virtual Contact C…

Posted: 2/14/2017

The future of educational technology has become a bit of an obsession for my colleagues and I. We have engaged in many discussions on this t…

Posted: 2/13/2017

What the future will look like for the UC space was center stage during ITEXPO's first session of the day: "UC - Innovation Awaits." Moderat…

Posted: 2/9/2017

We're seeing cloud-based business communications increasingly being offered on a global basis, based on open platforms, featuring team colla…

Posted: 2/8/2017

Mitel has teamed up with the Beijing Rail Transit Control Center (TCC) to bring unified communications to subways.

Posted: 2/7/2017

The most recent company to tackle this problem is Microsoft. The tech giant recently announced the launch of its new productivity app, Kaiza…

Posted: 2/6/2017

When it comes to unified communications, the focus is mostly on how businesses are interacting with customers. And while that's fine, it's i…

Posted: 2/6/2017

Fitness earbuds sound counter-intuitive, but the lightweight wireless Backbeat Fit provides an alternative to bulky traditional "cans" that …

Posted: 2/1/2017

UC company Smart Communications lands a Leader ranking in Gartner's latest Magic Quadrant study.

Posted: 1/31/2017

As Trump continues the early disruptive days of his presidency, and Super Bowl Sunday within arm's reach, let's not lose sight of what kicks…

Posted: 1/31/2017

Fusion is finding a way to facilitate growth in the highly competitive unified communications space, in large part to a combination of innov…

Posted: 1/31/2017

While at ITEXPO, Sennheiser will be showing off speakerphones and headsets with a unified communications focus, as well as other conferencin…

Posted: 1/30/2017

Speech Mobility built its Evatel integrated communications platform to provide smart telephony and safe mobility for business people on the …

Posted: 1/30/2017

The Unified Communications week in review is a recap of all the top stories making headlines in the UC market this past week.

Posted: 1/28/2017

TMC recently caught up with ReadyTalk's Matt DiRenzo ahead of ITEXPO to discuss the current state of UC, as well as his tech predictions for…

Posted: 1/24/2017

Riding high on the cloud hog is Fusion, as its single source solutions are drawing in clients like a moth to flame. Today, in fact, Fusion a…

Posted: 1/24/2017

Microsoft has launched a new unified communication service for its Office 365 collection aimed at workers who are not in front of their desk…

Posted: 1/23/2017

Unified communications have been a game-changer over the past few years. Since becoming mainstream, UC has enabled work processes and commun…

Posted: 1/23/2017

The Unified Communications week in review is a recap of all the top stories making headlines in the UC market this past week.

Posted: 1/21/2017

The top of the heap in UCaaS market share, according to IHS Markit, is BroadSoft.

Posted: 1/18/2017

PGi has announced that it will be acquiring ReadyTalk because of its extensive portfolio of UC solutions and good reputation.

Posted: 1/17/2017

Unlike in most verticals, when it comes to healthcare communications can literally mean life or death. It is vital that communications are k…

Posted: 1/16/2017

By all accounts, 2017 is shaping up to be the year of Voice over Internet Protocol (VoIP). Countless studies, companies and articles have su…

Posted: 1/16/2017

The Unified Communications week in review is a recap of all the top stories making headlines in the UC market this past week.

Posted: 1/14/2017

A major Northeast teaching hospital and medical center has signed a three year contract with Fusion for its unified communications (UC) solu…

Posted: 1/10/2017

Vonage was recently recognized by Frost and Sullivan for its 2016 performance in the cloud communications market.

Posted: 1/9/2017

Avotus CEO James Martino talks with TMC about digital transformation, what's new with Avotus, and the company's plans and expectations for I…

Posted: 1/9/2017

One company that has some interesting ideas about the future is NetSapiens. NetSapiens is a provider of advanced VoIP and unified communicat…

Posted: 1/9/2017

With the first week of the New Year in the books, 2017 is already serving as strong year for unified communications. The news is coming fast…

Posted: 1/7/2017

Unified communications company General Communication Inc. (GCI) has acquired Freedom Communications and boosted its annual revenues in the p…

Posted: 1/4/2017

CenturyLink has won a contract from the government that could be worth $26.6 million and run for seven years. The telco will install, mainta…

Posted: 1/4/2017

Incentive Inc. has become the newest member of Microsoft's BizSpark Plus program.

Posted: 1/4/2017

Allot Communications' WebSafe Personal provides valuable security in UC operations, and Israeli firm Triple C recently brought it on board.

Posted: 1/2/2017

Broadview Networks' OfficeSuite recently landed a gold Best in Biz Award, and its OfficeSuite UC system wasn't far behind with a bronze.

Posted: 12/29/2016

VOSS and LayerX have announced a strategic partnership to improve unified communications management.

Posted: 12/29/2016

Vonage Holdings Corp., a provider of unified communications solutions, has elected Hamid Akhavan to serve as a member of its Board of Direct…

Posted: 12/28/2016

Billions of people all over the world are now using messengers to make calls and exchange messages, rather than using traditional SMS-based …

Posted: 12/27/2016

CenturyLink has just been awarded a contract with the U.S. Senate to provide state offices with a unified communications-as-a-service platfo…

Posted: 12/26/2016

Fuze, a global, cloud-based unified communications platform, has added Brian Day and Mary Good to its leadership team.

Posted: 12/21/2016

Avaya and Tencent Cloud have joined forces to bring cloud-based UC services to enterprises.

Posted: 12/20/2016

Dialpad and SoftBank have teamed up to bring UC business communications to Japan.

Posted: 12/19/2016

Whether you have staff servicing customers a few miles from the office or joining a meeting from somewhere across the country, your workforc…

Posted: 12/19/2016

Any successful modern business must be built on the foundation of clear communication. This includes communication between executive leaders…

Posted: 12/19/2016

The Unified Communications week in review is a recap of all the top stories making headlines in the UC market this past week.

Posted: 12/16/2016

Unified communications (UC) providers are increasingly integrating SaaS to offer their customers value-added services, automation and a stre…

Posted: 12/15/2016

Eric Klein, senior consultant and vice president of customer experience at GreenfieldTech, talks about AI, AR/VR, messaging, security, UC, a…

Posted: 12/13/2016

The Silicon Review just named AltiGen Communications in its "30 Fastest Growing Microsoft Solution Providers" for providing innovative Micro…

Posted: 12/13/2016

New word from ReadyTalk means a new hosted voice system and a chance to push toward a complete, one-stop shopping source for unified communi…

Posted: 12/12/2016

The Unified Communications week in review is a recap of all the top stories making headlines in the UC market this past week.

Posted: 12/10/2016

MyOfficeSuite mobile application by Broadview Networks was just given the 2016 CRN Enterprise App Award for delivering features and services…

Posted: 12/7/2016

With unified communications (UC) and advanced features and tools, the Avaya IP Office Contact Center 10 gives midsize businesses a solution …

Posted: 12/7/2016

There's no question enterprise communications are evolving. From the days of simply picking up the desk phone and dialing a number, to email…

Posted: 12/7/2016

Pareto Securities has chosen Qumu to improve the efficacy of the video aspect of its unified communications. Together with Crayon Group and …

Posted: 12/6/2016

In order to stand out from the thousands of other options, universities need to have the latest technologies available on campus. McMaster U…

Posted: 12/6/2016

The Unified Communications week in review is a recap of all the top stories making headlines in the UC market this past week.

Posted: 12/3/2016

Sangoma acquires Micro Advantage Inc. and brings a long time unified communications partner into the fold for good.

Posted: 12/2/2016

User experience has long been touted as the next big battleground. With businesses competing on everything from R&D to accounting systems, U…

Posted: 12/2/2016

Moody's offers affirmed B2 rating for unified communications firm Global Cloud Xchange.

Posted: 12/1/2016

The island of St. Lucia has chosen Avaya to upgrade its communications and networking technology to address the growing digital transformati…

Posted: 11/29/2016

Verizon and SOVA dabble in unified communications by announcing One Talk for agents, VARs and MSPs.

Posted: 11/23/2016

Understanding the essential communication needs of an organization allows business leaders and channel partners to select the right unified …

Posted: 11/23/2016

Unified communications tools can be a big part of business, and make a better customer experience besides.

Posted: 11/23/2016

A private university on the East Coast has chosen Fusion's unified communications solution because it offers cost-effective services.

Posted: 11/22/2016

Zevacor deploys PureCloud Communicate, a unified communications and collaboration cloud service, to improve its services.

Posted: 11/21/2016

Unified communications in Utah took a leap forward as the state set up a new agreement with Broadvoice.

Posted: 11/17/2016

Fusion, a player in the unified communications space and cloud services provider, announced that it has been named to Deloitte's Technology …

Posted: 11/17/2016

Brian Brorsbøl, director of product management for Sennheiser Communications, recently discussed how the company is helping workers in the o…

Posted: 11/17/2016

Telarus, a master agent, can now offer 8x8 unified communications and contact center services to its own global client base. The partnership…

Posted: 11/15/2016

BroadSoft's new Hub for the BroadSoft Business suite means better unified communications and new productivity potential.

Posted: 11/14/2016

The Unified Communications week in review is a recap of all the top stories making headlines in the UC market this past week.

Posted: 11/12/2016

Polycom, a developer of videoconferencing software and hardware, plays in intimate role in the daily operations of Spain's Ministry of Defen…

Posted: 11/11/2016

While training and support from IT departments aren't helping, end users are falling in love with unified communications.

Posted: 11/11/2016

Unified communications (UC) has delivered a lot of value for businesses so far, and more and more, businesses are looking at this new market…

Posted: 11/8/2016

Communications service provider Damovo primarily serves Europe from several regional offices in locations such as Irelend, Germany, and Swit…

Posted: 11/8/2016

This week was all about coming together, and CoreDial started things off by launching its new partner program. According to CoreDial, its "P…

Posted: 11/5/2016

Mitel has been gaining a lot of positive attention lately. It was recently recognized as a Leader in a Forrester report and also received th…

Posted: 11/2/2016

The retail vertical can be a tricky one to navigate, as it represents myriad of different challenges than the enterprise, but when the prope…

Posted: 11/1/2016

The cloud is changing IT operations across the board; from the data center to the conference room, it is enabling a new generation of high-p…

Posted: 11/1/2016

It's always nice to have someone looking out for you, especially when it comes to business. That's why CoreDial LLC's Partner Program is a m…

Posted: 10/31/2016

Welcome back to the week in review, where we take a look at all the top stories making headlines in Unified Communications this week.

Posted: 10/29/2016

It's all about productivity, and nobody knows that better than Fonality. That's why the company consistently works to improve its UC and bus…

Posted: 10/27/2016

Internet providers like HughesNet are often regarded as the provider of last resort, the kind of service people get when there's simply no o…

Posted: 10/27/2016

Birch Communications offers its cloud-based private branch exchange, TotalCloud PBX, so enterprises can fulfill their needs for local and lo…

Posted: 10/27/2016

8x8 offers its cloud-based communications software and services to enterprises that wish to replace their on-premise private branch exchange…

Posted: 10/25/2016

It's a great time to be a part of the RingCentral team. The company has seen massive success lately. A few months ago, it was named as a Lea…

Posted: 10/25/2016

Welcome back to the week in review, where we take a look at all the top stories making headlines in Unified Communications this week.

Posted: 10/22/2016

TMC uses its Labs Innovation Awards each year to showcase those businesses that, in their various markets, show that their products push the…

Posted: 10/19/2016

Three important technologies are coming together to enable what is likely to become a much more efficient and engaging workplace - for busin…

Posted: 10/18/2016

The participants of Microsoft's Early Adopter Partner Program (EAPP) are a select group of organizations that allow the company to introduce…

Posted: 10/18/2016

Mitel, a player in the enterprise and mobile communications space, dedicates itself to helping businesses and mobile carriers connect, colla…

Posted: 10/17/2016

The Santa Clara Unified School District (SCUSD) holds nearly 2,000 administrators and staff as part of its 28 educational facilities in Sili…

Posted: 10/17/2016

Happy Saturday! This week in Unified Communications was an exciting one, with articles covering two-way texting, new apps and so much more. …

Posted: 10/15/2016

RingCentral Glip is the company's messaging platform. The apps are supposed to improve on the platform by making it a mobile-first experienc…

Posted: 10/14/2016

Our recent political cycle may not instill the utmost confidence in our political system, but the military falls into a different category, …

Posted: 10/13/2016

Addressing this industry-wide issue, today Fuze released a brand new user interface, which promises to provide a platform poised to transfor…

Posted: 10/12/2016

Voxox, a player in the cloud communication space that uses its Unified Communications Platform as a Service to create solutions for business…

Posted: 10/11/2016

Happy Saturday! This week in Unified Communications was an exciting one, with articles covering new integrations, common UC problems and so …

Posted: 10/8/2016

Despite all of the technology advances in the unified communications and collaboration (UC&C) realm and widespread adoption of VoIP and vide…

Posted: 10/5/2016

The Asia-Pacific region is experiencing the fastest growth in terms of information and communication technologies adoption globally. This ha…

Posted: 10/5/2016

Verizon's One Talk was the nation's first 4G business communications solution using Verizon's Voice over LTE (VoLTE) technology. It was desi…

Posted: 10/5/2016

The number of solutions available in the marketplace in which organizations can communicate seems to be increasing daily. While they may wor…

Posted: 10/4/2016

Happy Saturday! This week in Unified Communications was an exciting one, with articles covering awards, new partnerships, collaboration solu…

Posted: 10/1/2016

Sonus manufactures its SBC 1000 and SBC 2000 session border controllers to help midsize businesses handle hundreds of SIP sessions in a sing…

Posted: 9/30/2016

Deltapath, Inc., a video focused unified communications solutions provider, yesterday introduced the Deltapath Trio Connector. This is a com…

Posted: 9/29/2016

Plantronics headsets combined with RingCentral's UC platform are designed with every type of worker in mind-from the desktop office worker t…

Posted: 9/27/2016

Mitel, a provider of real time business, cloud and mobile communications, announced today that Internet Telephony Magazine has presented the…

Posted: 9/26/2016

Happy Saturday! This week in Unified Communications was an exciting one, with articles covering contextual communications, new call center s…

Posted: 9/24/2016

Konica Minolta, for some people, might bring to mind images of impressive cameras, but the company has been working beyond that image for so…

Posted: 9/23/2016

AltiGen Communications has announced the commercial availability of its new hosted contact center software, AltiGen UC Cloud. The new produc…

Posted: 9/21/2016

Effectively communicating with customers has now become a key component of today's customer centric consumer base. And increasingly, cloud-b…

Posted: 9/20/2016

Remember the days before the Internet? If you wanted information, you would have to search for it without using Google. The most convenient …

Posted: 9/19/2016

Happy Saturday! This week in Unified Communications was an exciting one, with articles covering companies coming together and separating, mu…

Posted: 9/17/2016

Arkadin, an NTT Communications company and provider of Unified Communications and Collaboration services, announced this week that it has ac…

Posted: 9/15/2016

As popular as unified communications and collaboration (UCC) tools are these days, it's no surprise that there are a lot available in the ma…

Posted: 9/15/2016

While many businesses come together through mergers or acquisitions to form a stronger organization, sometimes it also becomes necessary to …

Posted: 9/14/2016

MegaPath announced today that its Unified Communications (UC) solution, MegaPath One, was recognized with TMC's 2016 Communications Solution…

Posted: 9/12/2016

Happy Saturday! This week in Unified Communications was an exciting one, with articles touching on the Gartner Magic Quadrant study, compani…

Posted: 9/10/2016

The chaining of enterprise assets is nothing new to telecommunications companies. It is commonplace for third party software and service dev…

Posted: 9/9/2016

There are a lot of misconceptions about making the switch from legacy PSTN-based phone systems to IP and cloud-based offerings. Change is sc…

Posted: 9/9/2016

For now, Collab9 will just have to enjoy its time as the only UCaaS provider with FedRAMP's blessing. Their time in the spotlight is undoubt…

Posted: 9/8/2016

When a company like Gartner recognizes you for having potential, everyone takes notice. That's why it's such a huge deal for Vonage that it …

Posted: 9/6/2016

Happy Saturday! It was an exciting week in Unified Communications with Panasonic and Sangoma releasing new solutions. The UC awards train co…

Posted: 9/3/2016

Fusion leverages its Channel Sales Managers to aid partners with account management and onboarding new clients, but it doesn't end there. It…

Posted: 8/30/2016

Sangoma Technologies has long promoted its PBXact Unified Communications suite of hardware and software for businesses that wish to manage t…

Posted: 8/29/2016

The Panasonic Systems Communications Company of North America has announced the release of its new UC Pro communications software. It was ma…

Posted: 8/29/2016

Gartner's Magic Quadrant studies have done a lot of good in helping outside viewers better understand the nature of a particular market. By …

Posted: 8/29/2016

Happy Saturday! You'd think it was awards seasons with so many companies being recognized on the Unified Communications site this week. Exci…

Posted: 8/27/2016

Microsoft's Cortana system may have started life out as a video game character-a hologram dispensing advice and updates to Master Chief in t…

Posted: 8/25/2016

We hear and see it all the time, communication and collaboration is vital to operations. In addition to deploying user friendly and feature …

Posted: 8/24/2016

Awards are a great way to broadcast to potential customers-and even current customers-that a company's product line is particularly worthwhi…

Posted: 8/23/2016

Collab9 announced this week that it is the first unified communications-as-a-service provider to have achieved FedRAMP Authorized certificat…

Posted: 8/22/2016

Happy Saturday! Unified Communications had a big week when it comes to benefits of the cloud, IP-PBX migration, athletes and more. Now that …

Posted: 8/20/2016

One of the biggest challenges for small and medium businesses in deploying unified communication services is integrating the technology and …

Posted: 8/18/2016

Organizations are increasingly adopting IP- and software-based business phone solutions in an effort to save costs, increase productivity, a…

Posted: 8/16/2016

Zultys develops its unified communications software, MX, to give businesses the option of handling the office communications from within the…

Posted: 8/16/2016

It would be an easy mistake to make, thinking that an organization devoted to training athletes either doesn't care about or can't operate m…

Posted: 8/15/2016

Happy Saturday! Unified Communications had a big week regarding the benefits of the cloud, empowering customers, the UCaaS market as a whole…

Posted: 8/13/2016

The right unified communications and collaboration (UC&C) solution gets rid of the complexities of effective communication for administrator…

Posted: 8/11/2016

Unified communications (UC) have had a profound impact on many vertical markets and the hospitality industry is taking full advantage of the…

Posted: 8/10/2016

Unified communication as a service (UcaaS) delivers communication and collaboration applications and services by a third-party provider deli…

Posted: 8/9/2016

Broadview is dedicated to simplifying customer experience and easing the adoption of its cloud-based unified communication (UC) solution. On…

Posted: 8/9/2016

The arguments in favor of the cloud-based solution have long focused on the cost savings, flexibility and the opportunity to gain access to …

Posted: 8/8/2016

This week in Unified Communications was all about companies coming together to provide the best possible services.

Posted: 8/6/2016

One of the many truly great things about voice over Internet protocol (VoIP) service is the sheer number of options on hand when it comes to…

Posted: 8/5/2016

As readers of a U.S.-based tech news site, members of this TMC unified communications community may tend to think of the UC market mostly th…

Posted: 8/4/2016

The World Energy Council (WEC) acts as a think tank for the development of sustainable supply and energy use across the globe. It was recent…

Posted: 8/3/2016

Scalability has become one of the more important capabilities for service providers in the IT segment. They want to be able to expand their …

Posted: 8/3/2016

This week in Unified Communications had a lot of companies looking to help industries and make employees' lives easier.

Posted: 7/30/2016

Recent Jabra study highlights productivity gains from giving employees the best tools including state-of-the-art headsets.

Posted: 7/29/2016

While we're all familiar with the non-work related productivity erasers - Facebook, Fantasy Football, text messaging friends, shopping onlin…

Posted: 7/28/2016

There are no shortage of options for those who want to put telephony solutions to use, and for those who want cloud-based options, there are…

Posted: 7/27/2016

Over the last year, both vendors and end users have noticed accelerated consolidation in the unified communications (UC) and conferencing ma…

Posted: 7/25/2016

Technology is constantly changing and impacting all aspects of our lives. Whether these changes are primarily in the workplace or affecting …

Posted: 7/23/2016

For something that was once an unclear proposition, cloud computing has permeated industry, and continues to expand its presence in business…

Posted: 7/20/2016

Sonus has developed its SWe software-based session border controller (SBC) to help businesses break away from the constraints of hardware. I…

Posted: 7/20/2016

The benefits of unified communications (UC) are well known by now, and many firms have taken advantage of UC's benefits to improve collabora…

Posted: 7/19/2016

Granted, most of us have never really tasted nectar, but we know from general information it's sweet and attractive, at least to bees. For t…

Posted: 7/18/2016

Happy Saturday! Unified Communications had a big week regarding successful strategies and aggressive approaches that have paid off. Now that…

Posted: 7/16/2016

Unified communications (UC) bring together a wide range of technologies to give organizations every option imaginable when they are trying t…

Posted: 7/15/2016

Internet Protocol (IP) communications brings together audio, video and data together to address the different touch points in use today. The…

Posted: 7/15/2016

An unnamed cloud communications provider has selected Zayo to connect nine of its data centers in the U.S., Europe, and Asia. Zayo will also…

Posted: 7/12/2016

Polycom Inc. started off July with a bang when it announced that it is curtailing its deal to be bought by Mitel Networks Corp. and has cut …

Posted: 7/11/2016

The week kicked off with news from Global Market Insights that the unified communications (UC) market is slated to grow exponentially over t…

Posted: 7/9/2016

There are a lot of promises swirling around the industry at large when it comes to what cloud services can do for the typical business envir…

Posted: 7/7/2016

One of the worst parts about bringing in a new system for business is the capital expense (capex) that's required to put it in place. Whethe…

Posted: 7/6/2016

Last week I was working from a hotel room, and then the airport, in Las Vegas. A week before that I was working from Seattle. Today I'm in m…

Posted: 7/6/2016

Growth is the order of the day for the unified communications (UC) market, according to a new report from Global Market Insights. The market…

Posted: 7/6/2016

Technology is constantly changing and impacting all aspects of our lives. Whether the changes are focused in the workplace or just generally…

Posted: 7/2/2016

NEC is forging ahead with innovative solutions that integrate its expertise in a variety of technologies. We are familiar with NEC's telepho…

Posted: 6/30/2016

Business at its roots is a team game. And in a highly competitive space, it never hurts to get a little help from your friends. Fusion has f…

Posted: 6/29/2016

Voice assistance is such a burgeoning technology that I anticipate this will be the communications area where we'll see the most rapid innov…

Posted: 6/28/2016

It's never enough to stick with current sources of revenue. Astute businesses will constantly be looking for new sources of revenue and new …

Posted: 6/27/2016

The connected environment in which all businesses operate now requires them to have communications solutions with voice, data, mobile, confe…

Posted: 6/27/2016

This week in the Unified Communications Community featured news and insights on Fusion, Solgari, Broadview, Polycom.

Posted: 6/25/2016

The growth of unified communications and collaboration (UC&C) is being driven by the changing culture of the workplace. Employees now want t…

Posted: 6/24/2016

This week, a leading Midwest company set its course for the cloud services by way of Fusion. The major industrial company has been in busine…

Posted: 6/23/2016

Solgari's mission with its self-titled cloud-based software is, apparently, to cram everything a telecommunication service provider has in i…

Posted: 6/20/2016

The addition of the VVX series of phones gives Broadview more reach to organizations that are already familiar with Polycom products, which …

Posted: 6/20/2016

For readers that frequent the pages of TMC, they probably know all about Microsoft's decision to purchase LinkedIn for $26.2 billion. The st…

Posted: 6/15/2016

Avaya Government Solutions, a division of Avaya that creates software for all manner of local, regional, and national government agencies, a…

Posted: 6/14/2016

Cloud communications are beneficial not only due to their lower upfront costs, the ability to scale as needed, and the fact that they are al…

Posted: 6/14/2016

Mobile devices - and the demands by mobile users - are reshaping the way work gets done and where. Enterprises have responded by expanding t…

Posted: 6/13/2016

The unified communications (UC) front has made a lot of exciting advances over the years, and one of the newest comes from voice and data se…

Posted: 6/13/2016

Here in Unified Communications land this week, we had M&A, magic and new markets.

Posted: 6/11/2016

It was just over a month ago when we first heard that Vonage had set out to buy Nexmo, in a deal then valued around $230 million. Even then,…

Posted: 6/7/2016

Making sense of the solutions available for companies in the marketplace can be overwhelming, for companies of any size. But for midsize ent…

Posted: 6/7/2016

Small to medium-sized businesses are facing the lion's share of challenges when it comes to enterprise communications, such as how to improv…

Posted: 6/7/2016

As long as the network infrastructure to support comprehensive cloud services is in place in any given location, service providers can grow …

Posted: 6/6/2016

It's a foggy day in UC-town here for your Unified Communications Week in Review, but in the industry, the news is as clear as a summer's day…

Posted: 6/4/2016

The public face of most any business, the contact center is taking on a greater importance in this new age of omnichannel customer experienc…

Posted: 6/3/2016

Before Cisco acquired the company late in 2012, Meraki developed and manufactured hardware for large wired and wireless networks. Cisco has …

Posted: 6/3/2016

Pexip has developed its Infinity software to give businesses a universal location where all their employees can collaborate through videocon…

Posted: 6/3/2016

The technology and benefits surrounding unified communications are not a new concept - we've been talking about it for years. But like other…

Posted: 6/1/2016

The quality and efficiency of an organization's communications with their customers are crucial to the business' reputation, effectiveness a…

Posted: 5/31/2016

Just ahead of Memorial Day, it would be easy to think that the news might have slacked off a bit in anticipation of a long weekend full of b…

Posted: 5/28/2016

CLX Communications, based in Stockholm, Sweden, was already a fairly major name in Europe's communications service industry. Now, it's augme…

Posted: 5/25/2016

Tech Mahindra has developed its M-Health software to assist healthcare practitioners with their remote monitoring of patients. It recently a…

Posted: 5/24/2016

SIP trunking is in itself a cheaper telephony alternative, because trunks are virtualized physical infrastructure spend is kept to a minimum…

Posted: 5/23/2016

One of the biggest new forces in the Costa Rican telecom market is Cielo, a complete applications platform for unified communications (UC) o…

Posted: 5/23/2016

This week in unified communications news headlines, Lenovo announced it was throwing its hat into the ring for UC solutions with the introdu…

Posted: 5/21/2016

Expanding into new markets requires an impressive value proposition. After all, most businesses in a new market already have tools of choice…

Posted: 5/18/2016

8x8 offers its cloud-based Virtual Meeting suite to those businesses that want to upgrade their communications packages; 8x8 calls it the "o…

Posted: 5/17/2016

When Lenovo gets involved in a particular segment of technology, it's safe to say the idea has gone mainstream, if it hadn't already. Now, L…

Posted: 5/16/2016

Speaking of the cloud, Consolidated Communications Inc. recently announced an expansion of services to six new metropolitan areas in the Uni…

Posted: 5/14/2016

Most organizations understand that legacy phone and communication systems are cumbersome, expensive and difficult to maintain and simply can…

Posted: 5/13/2016

Jenne, a distributor of information technology software, will be working with its own league of resellers to market the new Avaya OnAvaya cl…

Posted: 5/10/2016

The number of U.S. workers who telecommute is rising steadily. A 2015 Gallup survey found that 37 percent of American workers work from home…

Posted: 5/10/2016

Consolidated Communications, Inc. (CCI) recently announced that it would be expanding its business cloud services to six different U.S. mark…

Posted: 5/9/2016

Communication and collaboration are key cogs in the wheels of industry. Whether it's based in the cloud or on-premises, we are seeing no sho…

Posted: 5/7/2016

An indispensible component of business today is mobility. In the always-on, always plugged-in world, team members need access to be able to …

Posted: 5/6/2016

Increasingly, businesses run on mobile the way many used to "run on dunkin'", as in Dunkin' Donuts' famous slogan. KoolSpan, meanwhile, rece…

Posted: 5/5/2016

May 1 signaled the start of National Small Business Week, an American event since 1963, which began to recognize small business owners and e…

Posted: 5/5/2016

Although it wasn't the busiest week for the unified communications space, there were still some stories of note. Let's take a look at the hi…

Posted: 4/30/2016

Denison University recently found itself in need of a communications upgrade. Its outdated system that handled faculty and student communica…

Posted: 4/29/2016

Unified Communications (UC) serve an integral role in a business of any size. The ability to collaborate and communicate is mission critical…

Posted: 4/28/2016

Auto Europe, an international car rental services provider, recently selected 8x8, provider of global enterprise communications as a service…

Posted: 4/25/2016

T-Systems, a division of global telecommunications company Deutsche Telekom, recently announced that it has launched is new Dynamic Unified …

Posted: 4/25/2016

It was an interesting week for the unified communications space with a notable integration, a couple new product announcements and a guest a…

Posted: 4/23/2016

Ease of use is one of the key considerations when selecting a UC solution. If features are complicated and difficult to use, then the UC sol…

Posted: 4/20/2016

Fresh off the announcement that it is acquiring Polycom to form a new UC industry giant, Mitel this week announced the general availability …

Posted: 4/19/2016

In just the last couple weeks, Fusion has made a flurry of moves denoting a firm primed and poised for explosive expansion. Starting with th…

Posted: 4/18/2016

Intellinote, an offering provided by a company of the same name, delivers virtual spaces in which groups and individuals can manage and trac…

Posted: 4/18/2016

A primary component of a successful firm is unified communications, and the solutions of today support our always-on, always plugged-in life…

Posted: 4/16/2016

The telecom market was once said to be a great predictor of recessions - in fact it's been said in the industry that back when all phones we…

Posted: 4/13/2016

Bauer increased revenue to nearly $400 million in his most recent role as CFO at GTT Communications and brings 20 years of industry experien…

Posted: 4/13/2016

The telecom market was once said to be a great predictor of recessions - in fact it's been said in the industry that back when all phones we…

Posted: 4/13/2016

SkySwitch offers a full-featured UC platform that its partners can use to quickly and efficiently cater to the needs of businesses, includin…

Posted: 4/12/2016

Cloud-based unified communications (UC) systems don't just spring up out of thin air. They require a great deal of development and effort to…

Posted: 4/11/2016

Birch Communications provides voice, cloud, network, IT and mobile services to small, mid-sized, enterprise and wholesale businesses through…

Posted: 4/11/2016

Innovation in the cloud, virtualization and capability are transforming unified communications at a breakneck pace.

Posted: 4/9/2016

Davinci recently announced that it would begin offering its live receptionist services to members of Grind Spaces. This will allow those who…

Posted: 4/8/2016

When seeking a sales leader for your firm, what do you look for? Does one search for an industry veteran with a record of success? Someone t…

Posted: 4/7/2016

Service providers in the telecommunications industry now offer a range of solutions to address the many different needs organization have in…

Posted: 4/6/2016

Businesses are rapidly adopting unified communications for the cost savings, employee productivity gains and competitive advantage it brings…

Posted: 4/6/2016

The acquisition process is a marathon of due diligence, courting and information gathering. When a worthy target is found, the choice will s…

Posted: 4/5/2016

As is typical for the Unified Communications community, the news was fast and furious this past week.

Posted: 4/2/2016

Obihai has a long history providing equipment to resellers and service providers. In this case, the Obi504vs, Obi508vs, and the Obi3 series …

Posted: 3/31/2016

While NFV has been slowly embraced by an ever expanding group of network technology manufacturers and developers, the market still has some …

Posted: 3/29/2016

There is an old expression, "There is no time like the present". In many ways it encapsulates succinctly the challenges and opportunities of…

Posted: 3/28/2016

One very interesting development out of a recent unified communications (UC) trade show featured seven finalists nominated for its best of s…

Posted: 3/28/2016

Ingram Micro has expanded its burgeoning UCC unit, acquiring SC-based NETXUSA, a VAD specializing in VoIP solutions and IP phones. The buyou…

Posted: 3/28/2016

Advances in cloud development and virtualization technology are bringing innovative communication and collaboration tools to market.

Posted: 3/26/2016

The unified communications (UC) market is truly evolving, and while many of the developments involve shiny new applications and services, th…

Posted: 3/23/2016

Award-winning products often spark feelings of safety and security for users; if a product has won an award, clearly someone must think high…

Posted: 3/22/2016

As videoconferencing behemoth Polycom and enterprise tech giant Mitel reportedly pursue a merger, channel partners and industry-watchers are…

Posted: 3/21/2016

While many companies have achieved great success, costs savings and scalability with unified communications solutions, adoption of UC is not…

Posted: 3/21/2016

It's been another brisk week of operations in unified communications (UC), and there's been little shortage of developments. New technologie…

Posted: 3/19/2016

The voice services can be used from any desktop browser or mobile phone, so companies can choose when and where they want their agents to ta…

Posted: 3/18/2016

Mobile network operator Digicel Group this week announced plans to expand its existing BroadSoft BroadWorks platform and UC-One unified comm…

Posted: 3/17/2016

Global telecommunications company Vodafone Germany has decided to use the Broadsoft UC-One cloud-based software as the base for its own clou…

Posted: 3/15/2016

Diverse Technology Solutions (DTS) got just a little more diverse recently thanks to its acquisition of Voitual, a Delray Beach, Florida fir…

Posted: 3/14/2016

Innovation in communication and collaboration is reaching a fever pitch. While different companies have different demands, they all require …

Posted: 3/12/2016

BroadSoft has made it a habit to expand its reach lately. Last month, the company made a move on the cloud contact center space through the …

Posted: 3/10/2016

Industry-leading cloud service provider Fusion has received a healthy pat on the back for its Fusion360 integrated cloud communications solu…

Posted: 3/8/2016

Cisco Systems is working to drive vertical industry adoption of its Spark team collaboration service by establishing the Spark Innovation Fu…

Posted: 3/8/2016

Polycom recently announced that its RealPresence Centro (RPC) conferencing solution is now available in a limited set of markets around the …

Posted: 3/7/2016

Unified Communications provides a way for firms to remain in contact, reading from the same script and on the same page.

Posted: 3/5/2016

As businesses create new products, introducing them to market and finding a customer base can sometimes be the most difficult part. A partne…

Posted: 3/3/2016

ShoreTel, provider of unified communications solutions and phone systems, has decided to partner with Voxbone in extending the reach of its …

Posted: 3/2/2016

The Make-a-Wish Foundation delivers wonder and joy to those who need it most, and from the chance to meet celebrities to create a concept th…

Posted: 3/2/2016

The GCC states in the Middle East are one of the fastest adopters of ICT in the world. The incredible wealth of these nations has allowed th…

Posted: 2/29/2016

Unified Communications is an exciting area to follow, from innovation in the cloud and various developments changing the very way we communi…

Posted: 2/27/2016

Fonality's recent performance in the unified communications as a service (UCaaS) market underscores both the size of this market and the inc…

Posted: 2/25/2016

The adoption rate of cloud technology varies around the world, depending on the existing infrastructure and service providers available in t…

Posted: 2/25/2016
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Customer Service in the Age of the Cloud
The ability to provide excellent customer service matters more than ever, given the expectations of consumers today. Take a recent report from Microsoft on the state of customer service, for example ...
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Moving offices or opening a new location can be a serious challenge.The logistical hurdles can be daunting...
Case Studies
Gilbane Company Building
Gilbane works on large construction projects that typically last about 1-3 years. As a result, project trailers need to be equipped with a state-of-the-art phone solution but capital cost constraints prohibit purchasing equipment that will only be used for a few years...
Sable Natural Resources
Sable Natural Resources required a more flexible voice solution with advanced capabilities in combination with cost savings...
Product Sheets
FusionWorks
FusionWorks is a cloud-based phone, conferencing, messaging and collaboration service that combines the cost savings of cloud services with the productivity of Unified Communications (UC)...
Web Collaboration
Fusion Web Collaboration is a web and video conferencing tool for hosting online meetings, webinars and training...