Featured Articles from Unified Communications

We wrote about it back in September. But, it was just last month that Metaswitch formally named and announced its mobile collaboration solut…

2/16/2018

As the financial services industry continues the transition to a digital business model, customers expect new digital capabilities.

2/16/2018

his week was all about ITEXPO, held in Fort Lauderdale, Florida at the Broward County Convention Center. The event was held from February 14…

2/16/2018

Rev.io is at ITEXPO this week explaining how it gives service providers more flexibility to grow. The company provides cloud, communications…

2/14/2018

Vonage has long been a cloud advocate, and an innovator in the space. This morning at ITEXPO during the session "Enhancing the Enterprise Ne…

2/14/2018

Cloud Communications providers are tasked with offering customers comprehensive offerings, fit to meet business demands, and do it better th…

2/12/2018

ConvergeOne is changing the cloud collaboration game by launching its ConvergeOne Cloud Experience offering (C1CX). The new offering, a coll…

2/9/2018

Jive Communications announced technology retailer, Jenne, is its newest distribution partner. Jenne value-added resellers (VAR) will benefit…

2/9/2018

This week, LogMeIn announced an agreement to purchase Jive Communications, bringing an exceptional UCaaS solution into the fold of an alread…

2/9/2018

NetFortris announced a new partnership with Telarus, delivering its secure cloud solutions portfolio for financial services industries, heal…

2/7/2018

Cisco has closed the $1.9 billion BroadSoft acquisition it announced last year. BroadSoft - including former BroadSoft CEO Michael Tessler a…

2/7/2018

The cloud era is upon us, and the dawn of a new day has arrived. Technology is in the midst of a major transformation as a result of cloud c…

2/3/2018

Virsae has introduced a new UC security management solution. It's called Security Manager and delivers real-time threat information to netwo…

2/2/2018

This week, Mitel revealed the new names of its ShoreTel solutions. The company introduced the rebranding a quarter after buying its unified …

2/2/2018

Nuvola and BluIP have teamed up to address and enhance interdepartmental hotel industry communications and functionality. Nuvola's guest ser…

1/31/2018

Cloud communications company Avaya announced the acquisition of Contact Center as a Service provider Spoken Communications. The deal is expe…

1/29/2018

Fusion is a firm with a history of facilitating growth via acquisition, and today announced the purchase of IQMax's cloud-based secure messa…

1/26/2018

West Unified Communications Services announced it's the first telecom provider to undergo an audit, attaining the Cisco® Powered Cisco Spark…

1/26/2018

Gartner this month published a guide for the midmarket unified communications-as-a-service space in North America. It said this space could …

1/23/2018

The Federal Trade Commission and the U.S. Department of Justice have green-lighted the Cisco-BroadSoft combination the companies announced l…

1/22/2018

Unified Office has come out with a new version of its Total Connect Now Operations Performance Suite. TCNOPS 2.0 introduces the ability to a…

1/22/2018

Unified Communications was very broad this week, as communications has many offerings. From Reinvent adding SMS to its Unified Communication…

1/20/2018

This week, CounterPath announced a new distribution agreement with Unified Communications Co., Ltd to augment its presence in the Japanese m…

1/19/2018

Centile announced Pure Cloud Solutions (PCS) selected the cloud PBX provider as its primary vendor for the delivery of unified communication…

1/18/2018

2017 brought many valuable lessons for IP-based communication providers, but I would argue one of the most important takeaways was that voic…

1/18/2018

Reinvent recently announced the addition of SMS to its UCaaS offering. The new Business SMS service enables the ability to send and receive …

1/16/2018

Less than two weeks after residents of the United Arab Emirates voiced frustration of Skype being blocked, Etisalat has come in with a solut…

1/12/2018

Vyopta announced it entered an agreement with Cisco to be a part of its SolutionsPlus Program. This enables Cisco consumers, channel partner…

1/12/2018

Based on a new report conducted by Global Market Insights, the Global UC&C Market is anticipated to exceed $57 billion by 2024.

1/12/2018

Sangoma Technologies Corp. today announced it has bought Dialogic's Converged Communication Division for $5.7 million in cash. This is the c…

1/9/2018

TeleWare announced a new partnership with Team Venti, allowing for further growing in North America and more. Both companies are Microsoft C…

1/8/2018

Big data and UC have been among the two most talked about trends in business communications in recent years. And Fuze's recently granted pat…

1/5/2018

IP communications are not new, but in recent years as VoIP marches toward ubiquity and the use of conferencing technology take to new height…

1/5/2018

Star2Star Communications and Blueface announced a merger, which results in the creation of one of the top five UCaaS operation in the world.…

1/3/2018

MegaPath announced its MegaPath One solution was chosen as a winner of Technology Marketing Corporation's (TMC) 2017 Internet Telephony Exce…

12/21/2017

Microsoft's Office 365 Teams is enhancing its collaboration service by adding additional Skype for Business capabilities. In September, Micr…

12/20/2017

The unified communications (UC) market made huge strides in 2017, with UC deployments powering the digital transformation initiatives within…

12/19/2017

This week, Sunrise announced it received Platinum Partner status from AudioCodes, allowing the Swiss operator to deploy the AudioCodes One V…

12/19/2017

Sunrise Communications AG of Switzerland is employing the AudioCodes One Voice portfolio to power its Microsoft Skype for Business Unified C…

12/19/2017

Canadian government officials have been working to bridge the digital divide. Ontario's government has been funding an online learning cente…

12/19/2017

Germany's toplink is offering medium and large enterprises the entire BroadSoft Business suite running on the BroadCloud platform. The suite…

12/15/2017

IDT Corp.'s net2phone has called on master agent TeleDomani to be one of its go-to-market partners. With two decades in business, net2phone …

12/13/2017

Since the emergence of unified communications and team collaboration tools that have taken the business world by storm, some of the world's …

12/12/2017

From the launch of Microsoft Teams and Slack Enterprise Grid, to the retirement of industry veteran Skype of Business, this year brought maj…

12/12/2017

IDT Corp.'s net2phone has called on master agent TeleDomani to be one of its go-to-market partners. With two decades in business, net2phone …

12/11/2017

IGEL has added support for Skype for Business. This new capability is available in IGEL OS 10.03.210 and 5.12.100 devices and configured wit…

12/11/2017

In the world of Unified Communications, there is always something new, exciting and interesting going on. This week, it went from Cisco Spar…

12/9/2017

Several recent studies suggest that businesses should embrace and enable messaging and texting as channels through which they and their cust…

12/7/2017

Vodat Communications Group is buying Axonex Ltd. The companies did not announce the financial details of their combination, which marks Voda…

12/6/2017

Some companies are implementing new ways to motivate employees to live healthier lifestyles while at work. The latest wireless technology ke…

12/5/2017

Cisco Spark by Orange has registered over 200,000 user subscriptions with hundreds of popular Spark Boards emerging for 20-plus multinationa…

12/5/2017

The world of Unified Communications saw some major transitions this week. From CounterPath signing a distribution agreement with India's Tar…

12/2/2017

BroadSoft announced it was named Frost & Sullivan 's Latin America (LATAM) cloud IP telephony and UCC services platform provider of the year…

12/1/2017

Olive Communications has signed a five-year multi-million-dollar deal with Cygnet Health Care to upgrade to a new managed unified communicat…

12/1/2017

Today, cloud communications provider announced the signing of two major enterprises to contracts, one a leader in the hospitality space, the…

11/30/2017

CounterPath announced it signed a distribution agreement with TaraPath to sell CounterPath's Bria Stretto subscription services across India…

11/30/2017

Crux Labs announced the arrival of Crux LX, a smart router platform for unified communications that offers a scalable and modular design, wh…

11/28/2017

Recently, Syn-App unveiled Revolution, its next-generation notification platform that promises unprecedented interoperability, usability and…

11/22/2017

It's not an easy time to be in the unified communications and collaboration space. As in many areas of technology, the players are changing …

11/21/2017

After my last column (Why Hasn't UCaaS Taken Off?) was published, Garrett Smith, former VoIP blogger and current marketer, commented: "Becau…

11/20/2017

The U.S. Air Force late this summer awarded the federal government's largest ever unified communications and collaboration contract to Dell …

11/20/2017

Magna5 announced it has acquired managed services provider NetServe365. Pittsburgh-based NetServe365 focuses on network and server monitorin…

11/17/2017

Tata Communications announced the expansion of its growing markets to Brazil, utilizing its global network and the Seabras-1 system to make …

11/17/2017

A Nabors Industries Ltd. affiliate has tapped Speedcast International to provide remote IT equipment and connectivity. The customer will use…

11/15/2017

Today, SD-WAN provider Versa announced some enhancements to its software-defined branch (SD-Branch) solution, as now the Versa Cloud IP Plat…

11/14/2017

From Fusion announcing enhancements to collab9 partnering with the United States Customs and more, a lot was going on in the world of unifie…

11/11/2017

Arkadin and Beijing 263 Enterprise Communications Company Ltd (263) have signed a partnership to meet China's growing demand for cloud commu…

11/10/2017

This week, collab9, a FedRAMP authorized UCaaS provider partnered with the United States Customs to supply the first such deployment in the …

11/10/2017

Fusion, a firm with a strong foundation in the delivery of cloud services announced enhancements to its proprietary MobileConnect UCaaS solu…

11/8/2017

Session border controllers used to be a topic of much discussion. And now, it seems, some folks are talking about them again. Earlier on SBC…

11/6/2017

The world of Unified Communications was busy this week. From RingCentral launching AI, chatbots, and workflow integrations to 8x8 being name…

11/4/2017

PanTerra Networks has upgraded its Streams service. Streams is a cloud-based file sync and share, team messaging, and UC offering. And now i…

11/2/2017

According to Synergy Research Group, 8x8, Inc. is the worldwide leader in the midmarket and enterprise segments of the Unified Communication…

11/2/2017

BroadSoft, which delivers an array of solutions, one of which is called UC-One. This company announced that Symbio Networks will be deliveri…

11/1/2017

UCaaS company RingCentral has a handful of new integrations related to AI, chatbots, and workflow.

10/31/2017

Unified communications solutions provider BroadSoft over the years has built a strong service provider partner program. This impressive army…

10/27/2017

Edgewater Networks is preparing to roll out an SD-WAN service that optimizes BroadSoft application traffic. This network overlay service wil…

10/27/2017

A Southeastern-based insurance claims adjustment company selected Fusion for its turnkey contact center solutions. The claims company requir…

10/27/2017

The $1.9 billion that Cisco is paying for BroadSoft sounds like a lot of money. But unified communications analyst Jon Arnold says it's a sm…

10/23/2017

Cisco today announced a plan to buy BroadSoft for $55 a share, or $1.9 billion.

10/23/2017

The world of Unified Communications experienced a lot of interesting happenings this week. In case you missed any of it, we have your comple…

10/21/2017

Adoption of unified communications as a service is strong. And RingCentral, 8x8, Mitel, BroadSoft, and Vonage are the leaders in this soluti…

10/20/2017

Masergy announced its global UCaaS was chosen to join GE Healthcare's Centricity Partner Program and will integrate with the Centricity soft…

10/20/2017

Avaya Government Solutions was able to achieve this designation through its partnership with Collab9. That company is a FedRAMP authorized U…

10/19/2017

This week, unified communications and business VoIP provider Momentum Telecom announced the arrival of Momentum Mobility View, an enhanced m…

10/19/2017

The world of Unified Communications was in full blast from Mitel partnering with SPIE ICS to Entre Computer Services moving to "the customer…

10/14/2017

Cloud Unified Communications and Collaboration provider Arkadin, an NTT Communications company, announced the addition of Cisco Spark and Ci…

10/13/2017

Entre Computer Services will now be strategically offering its large enterprise-class cloud communication but by doing it "the customer's wa…

10/13/2017

Unified Communications (UC) has brought a slew of new capabilities to the modern workplace, increasing the flexibility, mobility, and functi…

10/13/2017

Mitel has partnered with SPIE ICS to deliver cloud communications for businesses throughout France. The goal is to deliver cost-efficient, c…

10/13/2017

Unified Communications had a pretty busy week with Dialpad bringing cloud communications to Canada and Voxbone expanding coverage to Russia,…

10/7/2017

Swoop Datacom Ltd. and Westcon-Comstor have joined forces to launch a device provisioning and lifecycle management solution called ForgeServ…

10/5/2017

Star2Star announced a new partnership with VeloCloud that enables Star2Star to offer Star2Star Hosted, a fully hosted UC platform that provi…

10/5/2017

Voxbone announced expanded coverage to now include Russia. The CaaS firm is focused on enlarging its already sizable network with coverage i…

10/4/2017

Today, Canadian businesses have access to a new cloud communications provider, Dialpad, which officially extended its services into the coun…

10/2/2017

Recently, CommsTrader named BroadSoft, Inc. the top UCaaS (Unified Communication-as-a-service) and CCaaS (collaboration and contact center-a…

9/27/2017

IR Prognosis UC Assessor is a new automated unified communications network assessment and testing solution from IR.

9/27/2017

8x8 certainly agrees with the above, as it recently announced a partnership with SD-WAN provider Aryaka to aid in the provision of reliable …

9/26/2017

Distributor MicroCorp announced it's now part of the Nitel Elite Partner Program.

9/26/2017

This week, Doximity announced a new partnership with Epic, the popular electronic heath record (EHR) platform. The result is an integration …

9/22/2017

Recently, Avaya unveiled its latest cloud-based videoconferencing service, Avaya Equinox Meetings Online. The service is compatible with Ava…

9/22/2017

Performance management solution provider Vyopta Inc. now offers support for Microsoft Skype for Business.

9/21/2017

Bob Crissman has been named the Vice President and Channel Chief of Vonage, the cloud communications provider. Crissman has quite a long his…

9/21/2017

Voxbone rebrands with new logo and motto, and released some revealing statistics about how we communicate and collaborate in the workplace.

9/19/2017

It has been a busy week for Unified Communications as it started with security and ended with a magic quadrant. Here is the Week in Review f…

9/16/2017

Verizon, RingCentral, BT, Orange, 8x8, West top Gartner's UCaaS Magic Quadrant.

9/15/2017

Momentum Telecom continues to build its go-to-market arsenal, having just announced a new relationship with Intelisys.

9/15/2017

In order to be considered as one of the world's most well-rounded IT companies, it is vital to stay ahead of the curve. Newstead Technologie…

9/14/2017

Managed security solutions, like those from Hogan Technology, can assess the needs of an SMB, bring all the pieces together to secure the or…

9/14/2017

Huawei could use its significant market clout to gain dominance in UCaaS just as it has in a wide variety of other communications categories…

9/8/2017

We live in a real time world, seeking real time communications, which are coming in the form of SMS and MMS. The mobile messaging ecosystem …

9/7/2017

Workers are now looking for job positions with more remote flexibility and less in-house employment.

9/5/2017

Metaswitch says cellular operators are ideally positioned to disrupt the UC market.

9/5/2017

Unified Communications had a busy week from the latest in emergency notification software to traveling professionals.

9/2/2017

The latest release of Comverg's conferencing app expedites call setup, integrates with Slack, does automatic recording, and supports mobile …

8/31/2017

Sennheiser is offering some special new perks for its reseller partners."We're looking to assist our dealers and resellers in meaningful way…

8/31/2017

India's Ecosmob Technologies Private Ltd. has been promoting an array of VoIP-based open source business communications development services…

8/31/2017

The ultimate goal is to create one of North America's largest cloud service providers as well as a 100 percent Internet protocol-based netwo…

8/30/2017

Singlewire's new emergency notification solution features FIPS 140-2 validated cryptography modules and quick configuration.

8/29/2017

It is the end of the week and of course, there is always something exciting and new that has occurred in the world of Unified Communications…

8/26/2017

Syntel Telecom Ltd. is reportedly buying two of three business units currently owned by Enkay Technologies. That includes the audio-visual s…

8/24/2017

Recently, ClearOne announced the suite of CONVERGE Pro 2 DSP mixers are now compliant with Avaya engagement solutions. The 128V, 128VD, 48V …

8/23/2017

NEC's SL2100 Smart Communications System is a robust offering support for a number of VoIP services, as well as mobility, unified communicat…

8/22/2017

KGI Securities analyst Ming-Chi Kuo - who's been referred to as "The Most Accurate Apple Analyst in the World" - expects upcoming Apple Watc…

8/22/2017

The Unified Communications week in review is a recap of all the top stories making headlines in the UC market this past week.

8/19/2017

With so much to offer, Voxox needs to ensure that it has the best person possible at the head of its sales department. That's why the compan…

8/18/2017

Evolve IP, which is largely known as The Cloud Strategy Company, announced this week that BCM One will begin offering the company's complete…

8/17/2017

Arkadin, a NTT Communications company, recently announced the launch of its new solution, Arkadin Vision, in Latin America. The solution has…

8/16/2017

Extra Space Storage has tapped RingCentral Inc. to provide it with cloud-based communications and collaboration solutions.

8/14/2017

The Unified Communications week in review is a recap of all the top stories making headlines in the UC market this past week.

8/12/2017

Arkadin, a NTT Communications company and player in the cloud unified communications and collaboration services space, announced this week t…

8/11/2017

TPx, a premier managed services carrier, announced recently that it has joined TrustedSky, an association made up of service providers in th…

8/10/2017

This week, Broadsoft announced that its UC-One application made the Constellation ShortList for enterprise group messaging solutions for Q3 …

8/10/2017

It's been a rough ride lately for Frontier Communications Corp. But the company is still holding on and trying to move forward. And, as part…

8/9/2017

The Unified Communications week in review is a recap of all the top stories making headlines in the UC market this past week.

8/5/2017

This week, Sonus unveiled Sonus Advantage, a bundled unified communications solution, which will make deployment easier, faster and ensure s…

8/3/2017

888VoIP and Sennheiser recently announced a distribution agreement that authorizes 888VoIP to distribute Sennheiser's office-based products …

8/2/2017

Applied Voice & Speech Technologies (AVST) announced a new partnership with collab9 to deploy and develop secure cloud-based unified communi…

8/1/2017

Today, 8x8 continued its recent flurry of news with the announcement of a new 8x8 Virtual Office Mobile Solution, which empowers the workfor…

7/31/2017

Digital transformation is taking hold. Form the conference room to the contact center the benefits are plenty, and its cloud computing playi…

7/29/2017

Touchstone Technologies now offers a hosted version of its voice and unified communications monitoring and testing solutions.

7/28/2017

This week, 8x8 announced a new partnership with Ingram Micro, where the 8x8 Virtual Office and 8x8 Virtual Contact Center are now part of th…

7/27/2017

Workplace collaboration has experienced a radical transformation in recent years, wherein virtual meetings have become not just commonplace,…

7/26/2017

Cloud communications firm 8x8 is gathering a "Super Team" to drive innovation in cloud communications, the contact center and collaboration.…

7/25/2017

The Unified Communications week in review is a recap of all the top stories making headlines in the UC market this past week.

7/22/2017

Today, an international self-storage company selected Fusion for a multi-year contract to provide cloud communications across 195 facilities…

7/19/2017

SkySwitch announced this week that it has integrated ReachUC into the SkySwitch Platform. This influx of advanced applications, tools and fe…

7/19/2017

Today, CenturyLink announced that it is adding the Broadsoft Unified Communications-as-a-Service (UCaaS) powered by the Broadsoft Government…

7/18/2017

Recently, Unfiy unveiled the OpenScape Cloud. This feature-rich and highly flexible cloud communications offering is capable of supporting t…

7/17/2017

The Unified Communications week in review is a recap of all the top stories making headlines in the UC market this past week.

7/15/2017

Today, TELUS and RingCentral announced a newly expanded portfolio of cloud communications solutions aimed at addressing mobility. TELUS Busi…

7/13/2017

GreenKey Technologies, an AI-driven voice collaboration platform for the financial markets, announced this week that it has entered into a g…

7/13/2017

At this point, it's hard to imagine life without a mobile device. We rely on our smartphones throughout the day, making work calls, texting …

7/11/2017

If you think about it, the original office collaboration tool could be considered the conference room. A literal meeting of the minds was th…

7/10/2017

The Unified Communications week in review is a recap of all the top stories making headlines in the UC market this past week.

7/8/2017

CNP Technologies announced today that it has joined the RingCentral Channel Partner Program in order to offer its enterprise customers RingC…

7/7/2017

Shoretel announced it has become a Google Cloud Platform Technology Partner, and part and parcel is offering an SMS API solution via the Goo…

7/7/2017

Announced on May 11, 2017, this week signaled the close of the deal between Toshiba and Mitel, which sends Mitel several assets, inventory a…

7/6/2017

BroadSoft, Inc., an Htek partner and a provider of cloud business software for unified communication, collaboration and contact centers, rec…

7/5/2017

The Unified Communications week in review is a recap of all the top stories making headlines in the UC market this past week.

7/1/2017

Cloud computing has reached the big time, and sitting at the fore of this revolution is Fusion, a leading provider of cloud services. This c…

6/29/2017

Unified communications provider CoreDial awarded as 2017 Product of the Year.

6/29/2017

Dispel's ability to help organizations stay safe from cyber attacks, while also allowing them to continue to use unified communications tool…

6/28/2017

Mexico's Axtel is deploying AudioCodes' Mediant session border controllers (SBC) to improve its unified communications (UC) and SIP trunking…

6/28/2017

The Unified Communications week in review is a recap of all the top stories making headlines in the UC market this past week.

6/24/2017

NTT Communications Corp. next month will launch an API Gateway as a Service offering.

6/22/2017

MedXM has selected Vonage as its new unified communications provider.

6/21/2017

A new partnership between 800Comms and OneCloud Networks will make BroadSoft's BroadCloud-based unified communication and collaborative tool…

6/20/2017

Bay Microsystems recently turned to Unified Office and its Total Connect Now system for improved communications throughout its global networ…

6/19/2017

The Unified Communications week in review is a recap of all the top stories making headlines in the UC market this past week.

6/17/2017

BlackBerry turns to its biggest assets to help the enterprise user, focusing on a unified communications environment.

6/16/2017

For the sixth year in a row, Frontier Communications has been named Mitel's top U.S. business partner, with Specialist status in cloud commu…

6/16/2017

Tata Communications has signed on to use Alibaba Cloud's Express Connect platform.

6/14/2017

Fusion Telecommunications found a new dance partner this week in XComIP. The product of the partnership, Fusion Global Services, LLC, is aim…

6/13/2017

The Unified Communications week in review is a recap of all the top stories making headlines in the UC market this past week.

6/10/2017

Over the years, the UC space has become highly commoditized, and in reality no one should be surprised. As more businesses have tapped into …

6/8/2017

Businesses rely on engaged employees - workers who are inspired and motivated, as well as emotionally invested in their work and company at …

6/7/2017

With Azure planning to take its act on the road, it's looking to 8x8 to provide cloud-based communications operations.

6/5/2017

The UCaaS and CPaaS delivery models let businesses enjoy all the benefits of advanced unified communications (UC) without the hassle and exp…

6/5/2017

The Unified Communications week in review is a recap of all the top stories making headlines in the UC market this past week.

6/3/2017

Increasingly, businesses will shift their tech spending from cost reduction initiatives to efforts that enable them to differentiate themsel…

6/2/2017

The latest acquisition news this week comes from Elitetele.com. The UC provider just announced that it has acquired Nexus Telecommunications…

6/1/2017

Today, Jive Communications announced a unified communications partnership with Cisco to deliver Jive voice solutions with Cisco's Multiplatf…

6/1/2017

Jenne Inc. is a new 8x8 Inc. go-to-market partner. The value-added distributor will bring the 8x8 Communications Cloud to mid-market and ent…

5/31/2017

Unified Communications this week reported on new developments related to voice quality testing, the mobile-first craze, and UC-related devel…

5/27/2017

This week, TalkTalk Business launched MiCollab, a mobile-first-UC application, which comes as a key upgrade to its hosted voice offering. Mi…

5/26/2017

Twilio announced the arrival of Twilio Functions. This serverless environment provides developers a sandbox to build and run communication a…

5/25/2017

A recent study from the Tolly Group put 8x8 on the top of the list for VoIP quality.

5/25/2017

How will businesses go about implementing unified cloud communications systems?

5/23/2017

For the fourth year in a row, 8x8 has landed the leader classification on IHS Markit's UC as a Service North American Leadership Scorecard.

5/18/2017

This week, Huddle released for general availability File Request - a feature with its sights set on secure and efficient collaboration. The …

5/17/2017

Motto has elected to partner with Mitel to expand its unified communications offerings.

5/16/2017

A new arrangement between 8x8 and Regus offers a major new expansion in the process.

5/15/2017

The Unified Communications week in review is a recap of all the top stories making headlines in the UC market this past week.

5/13/2017

This week, Toshiba, which earlier this year announced plans to get out of the unified communications systems business, announced it has sign…

5/12/2017

UC firm Jive gets acquired with an eye toward a merger, PanTerra offers new UC services and Fuze lands more cash.

5/10/2017

Mitel, a unified communications provider, has announced that it has officially surpassed 3 million cloud subscribers.

5/9/2017

Broadvoice, a provider of UC solutions, has launched a partnership with Telecom Consulting Group.

5/8/2017

Unified communications has gone through a lot of changes and false starts in recent years. But lately we've seen some exciting UC developmen…

5/6/2017

A new move between Telstra and BroadSoft brings a much greater UC presence to Australia.

5/5/2017

MTS recently announced the release of its new eXsight Uni?ed Communications and Collaboration (UC&C) Management Solution.

5/4/2017

PanTerra has announced the launch of Streams, a new unified communications service.

5/3/2017

Dialpad has announced an integration with Amazon Alexa that allows users of its solution to use voice prompts to manage their communications…

5/2/2017

Edgewater Networks and Polycom have developed a new intelligence system for unified communications applications.

4/27/2017

Recently, a leading health system decided to join the cloud revolution, and selected Fusion for its rich set of cloud services. The deployme…

4/26/2017

Gintel has announced the launch of Kcell, a cloud-hosted unified communications platform.

4/26/2017

West UC this spring introduced an offering called WE-Com through which it creates customized transactional websites for its channel partners…

4/24/2017

There are different ways of providing business customers with unified communications experiences. And netsapiens has been promoting that mes…

4/24/2017

It's early days for the RingCentral Inc. channel partner program, but things are happening fast, says Zane Long.

4/19/2017

Windstream is in the process of acquiring Broadview with the goal of enhancing its unified communications offering to small and midmarket en…

4/19/2017

The Frost & Sullivan Digital Transformation team just reported that vendors are leveraging workflow integration and ROI optimization through…

4/18/2017

Momentum Telecom earlier this year announced Chuck Piazza has come aboard as Momentum's executive vice president of sales and marketing. The…

4/17/2017

Star2Star Communications is all about providing its channel partners - its exclusive go-to-market delivery mechanism - the best possible exp…

4/17/2017

Fusion's new SD-WAN solution adds a new, better customer portal, driving UC operations along the line.

4/12/2017

Jive Communications makes three new additions to its cloud-based Unified Communications (UC) platform with Netview, Jive Business Continuity…

4/11/2017

Avaya has announced the debut of its cloud based unified communications service.

4/10/2017

Vonage turns to UC and other services to help drive growth of the Strategic Sales Group, a new operation for indirect channel functions.

4/10/2017

Under a new partnership, Embrava will get Weston-Comstor's Unified Communications and Collaboration (UCC) Solutions Practice to deliver comp…

4/10/2017

The Unified Communications week in review is a recap of all the top stories making headlines in the UC market this past week.The Unified Com…

4/8/2017

The award honors the best, most innovative unified communications products and solutions released in the last twelve months as judged by the…

4/4/2017

Daxcom has entered into a partnership with Mitel to access its business UC and collaboration solutions along with the company's entire portf…

4/4/2017

We, as an industry, have spent the past several years talking about how and why collaboration is key to better and faster business success. …

4/3/2017

The market in unified communications has Cisco out in front, with clear challenges from Microsoft, IBM, and Avaya, among others.

4/3/2017

The Kandy communications Platform as a Service is going to be powering GENBAND's Smart Office v 3.3, bringing two technologies for the first…

3/30/2017

The commercial availability of BroadSoft Hub will deliver a new level of workforce collaboration by bringing contextual intelligence to UC w…

3/29/2017

Vodafone Fiji has tapped GENBAND to provide an array of solutions to enhance what it can offer in the way of unified communications to custo…

3/28/2017

Perspective, a unified communications monitoring solution, has been certified for Skype for Business.

3/27/2017

Digerati Technologies-owned Shift8 Networks will be releasing a new unified communications platform later this year.

3/27/2017

The Unified Communications week in review is a recap of all the top stories making headlines in the UC market this past week.

3/25/2017

By adding BroadWorks call control services to its SwitchConnex and suite of UCaaS solutions, CoreDial is going to allow its channel partner …

3/23/2017

RingCentral has officially unveiled a new generation of its business communications solution. Today's news from the cloud company also inclu…

3/23/2017

The new features GTL has added to its ConnectNetwork solution are to going allow families of inmates in correctional facilities to use their…

3/22/2017

Tata Communications Transformation Services Limited (TCTSL), announced at MWC17 that it has partnered with Microsoft to deliver Network Asse…

3/20/2017

The Unified Communications week in review is a recap of all the top stories making headlines in the UC market this past week.

3/18/2017

While Amazon Alexa doesn't lack for capability as it is, the new skill from SkySwitch should make it even stronger.

3/16/2017

Logicalis US has chosen IR Prognosis to provide better insights into its managed UC services.

3/16/2017

Fusion, a cloud services company, provides the full gamut of the cloud - from UCaaS to IT services and more - and announced today that an in…

3/14/2017

The new UCA system from AudioCodes offers users a powerful new way to update UC operations.

3/14/2017

The Unified Communications week in review is a recap of all the top stories making headlines in the UC market this past week.

3/11/2017

The enterprise communications industry continues to evolve as businesses across the globe adjust to changes in workplace culture and new req…

3/8/2017

I caught up with CEO Rich McBee for an exclusive interview where we chatted about emergency notification tech and how it was purchased from …

3/7/2017

BDO Development Capital Fund just made Blueface's dreams of international expansion a reality after an impressive round of funding.

3/7/2017

More than ever, businesses are acknowledging the benefits of outsourcing their communication solutions management to an expert third party b…

3/6/2017

Mitel and Intelisys are working together to bring cloud-based communications to customers.

3/6/2017

The Unified Communications week in review is a recap of all the top stories making headlines in the UC market this past week.

3/4/2017

Social sales and marketing solutions provider Nimble has raised $9 million in a Series A round. With this new funding, the Nimble team plans…

3/2/2017

Gladstone Capital Corporation has invested in NetFortis and Fonality, two unified communications companies.

3/1/2017

It seems Merchbanc Banks is doing some spring cleaning a bit early, announcing it has cast aside its legacy communications and implemented a…

2/28/2017

BroadSoft just announced that it ended 2016 with its first-ever greater than $100 million revenue and billings quarter. The unified communic…

2/27/2017

The Unified Communications week in review is a recap of all the top stories making headlines in the UC market this past week.

2/25/2017

A hefty $104 million funding round means a big new unified communications push ahead for Fuze.

2/22/2017

Amazon has announced the creation of Amazon Chime, a new unified communications platform.

2/22/2017

BroadSoft recently announced that it will be making significant enhancements to its bMobile advanced mobility solution. The company will be …

2/21/2017

There's an increasing demand for multi-service providers, as businesses seek to consolidate their IT resources for simplified management and…

2/21/2017

The Unified Communications week in review is a recap of all the top stories making headlines in the UC market this past week.

2/18/2017

ITEXPO earlier this month provided a great opportunity for me to check in with Avotus CEO James Martino for a quick update. Here's what he h…

2/17/2017

The Law Offices of Peter G. Angelos, P.C. are seeing the benefits of the cloud-based revolution in real time, as this week it announced the …

2/16/2017

Centile's ISTRA Cloud PBX and UCC Platform has been given a 2017 INTERNET TELEPHONY Product of the Year Award by TMC for being the most inno…

2/16/2017

ShoreTel Inc. has integrated with G Suite and Google Chrome to create ShoreTel Connect for Chrome. The solution offers a variety of features…

2/15/2017

RingCentral steps into enterprise cloud solutions with help from new strategic partner Carousel Industries.

2/14/2017

8x8 Inc. has added CarrierSales to its collection of channel partners. As a result, the master agent will be selling 8x8's Virtual Contact C…

2/14/2017

The future of educational technology has become a bit of an obsession for my colleagues and I. We have engaged in many discussions on this t…

2/13/2017

What the future will look like for the UC space was center stage during ITEXPO's first session of the day: "UC - Innovation Awaits." Moderat…

2/9/2017

We're seeing cloud-based business communications increasingly being offered on a global basis, based on open platforms, featuring team colla…

2/8/2017

Mitel has teamed up with the Beijing Rail Transit Control Center (TCC) to bring unified communications to subways.

2/7/2017

The most recent company to tackle this problem is Microsoft. The tech giant recently announced the launch of its new productivity app, Kaiza…

2/6/2017

When it comes to unified communications, the focus is mostly on how businesses are interacting with customers. And while that's fine, it's i…

2/6/2017

Fitness earbuds sound counter-intuitive, but the lightweight wireless Backbeat Fit provides an alternative to bulky traditional "cans" that …

2/1/2017

UC company Smart Communications lands a Leader ranking in Gartner's latest Magic Quadrant study.

1/31/2017

As Trump continues the early disruptive days of his presidency, and Super Bowl Sunday within arm's reach, let's not lose sight of what kicks…

1/31/2017

Fusion is finding a way to facilitate growth in the highly competitive unified communications space, in large part to a combination of innov…

1/31/2017

While at ITEXPO, Sennheiser will be showing off speakerphones and headsets with a unified communications focus, as well as other conferencin…

1/30/2017

Speech Mobility built its Evatel integrated communications platform to provide smart telephony and safe mobility for business people on the …

1/30/2017

The Unified Communications week in review is a recap of all the top stories making headlines in the UC market this past week.

1/28/2017

TMC recently caught up with ReadyTalk's Matt DiRenzo ahead of ITEXPO to discuss the current state of UC, as well as his tech predictions for…

1/24/2017

Riding high on the cloud hog is Fusion, as its single source solutions are drawing in clients like a moth to flame. Today, in fact, Fusion a…

1/24/2017

Microsoft has launched a new unified communication service for its Office 365 collection aimed at workers who are not in front of their desk…

1/23/2017

Unified communications have been a game-changer over the past few years. Since becoming mainstream, UC has enabled work processes and commun…

1/23/2017

The Unified Communications week in review is a recap of all the top stories making headlines in the UC market this past week.

1/21/2017

The top of the heap in UCaaS market share, according to IHS Markit, is BroadSoft.

1/18/2017

PGi has announced that it will be acquiring ReadyTalk because of its extensive portfolio of UC solutions and good reputation.

1/17/2017

Unlike in most verticals, when it comes to healthcare communications can literally mean life or death. It is vital that communications are k…

1/16/2017

By all accounts, 2017 is shaping up to be the year of Voice over Internet Protocol (VoIP). Countless studies, companies and articles have su…

1/16/2017

The Unified Communications week in review is a recap of all the top stories making headlines in the UC market this past week.

1/14/2017

A major Northeast teaching hospital and medical center has signed a three year contract with Fusion for its unified communications (UC) solu…

1/10/2017

Vonage was recently recognized by Frost and Sullivan for its 2016 performance in the cloud communications market.

1/9/2017

Avotus CEO James Martino talks with TMC about digital transformation, what's new with Avotus, and the company's plans and expectations for I…

1/9/2017

One company that has some interesting ideas about the future is NetSapiens. NetSapiens is a provider of advanced VoIP and unified communicat…

1/9/2017

With the first week of the New Year in the books, 2017 is already serving as strong year for unified communications. The news is coming fast…

1/7/2017

Unified communications company General Communication Inc. (GCI) has acquired Freedom Communications and boosted its annual revenues in the p…

1/4/2017

CenturyLink has won a contract from the government that could be worth $26.6 million and run for seven years. The telco will install, mainta…

1/4/2017

Incentive Inc. has become the newest member of Microsoft's BizSpark Plus program.

1/4/2017

Allot Communications' WebSafe Personal provides valuable security in UC operations, and Israeli firm Triple C recently brought it on board.

1/2/2017

Broadview Networks' OfficeSuite recently landed a gold Best in Biz Award, and its OfficeSuite UC system wasn't far behind with a bronze.

12/29/2016

VOSS and LayerX have announced a strategic partnership to improve unified communications management.

12/29/2016

Vonage Holdings Corp., a provider of unified communications solutions, has elected Hamid Akhavan to serve as a member of its Board of Direct…

12/28/2016

Billions of people all over the world are now using messengers to make calls and exchange messages, rather than using traditional SMS-based …

12/27/2016

CenturyLink has just been awarded a contract with the U.S. Senate to provide state offices with a unified communications-as-a-service platfo…

12/26/2016

Fuze, a global, cloud-based unified communications platform, has added Brian Day and Mary Good to its leadership team.

12/21/2016

Avaya and Tencent Cloud have joined forces to bring cloud-based UC services to enterprises.

12/20/2016
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Customer Service in the Age of the Cloud
The ability to provide excellent customer service matters more than ever, given the expectations of consumers today. Take a recent report from Microsoft on the state of customer service, for example ...
Cloud Solutions Take the Stress Out of Moving Offices
Moving offices or opening a new location can be a serious challenge.The logistical hurdles can be daunting...
Case Studies
Gilbane Company Building
Gilbane works on large construction projects that typically last about 1-3 years. As a result, project trailers need to be equipped with a state-of-the-art phone solution but capital cost constraints prohibit purchasing equipment that will only be used for a few years...
Sable Natural Resources
Sable Natural Resources required a more flexible voice solution with advanced capabilities in combination with cost savings...
Product Sheets
Fusion360 & FusionWorks
Fusion offers a 360 degree view of the communications solutions your company needs to succeed. Fusion360 provides you with the stability of a traditional PBX phone system and the advanced unified communications features that only a next generation ...
MobileConnect
Fusion offers a 360 degree view of the communications solutions your company needs to succeed ...