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  Feature Articles

In order to enhance not only communication but also collaboration amongst geographically dispersed workforces, unified communications is an invaluable tool. As its adoption rate increases by the day, this next-generation platform that encompasses instant messaging, audio Web and video conferencing, and find me/follow me features will continue to be implemented in companies in nearly every industry there is.

En Pointe Technologies, Inc., a CA-based IT solutions provider since 1993, expanded its cloud offerings in 2012 to include an enterprise-class hosted voice and collaboration service based on Cisco's Hosted Collaboration System (HCS). After achieving Cisco Cloud Provider Certification with a Cisco Powered HCS Service designation, the company announced the En Pointe Collaboration Solution (ECS), a subscription-based collaboration service that integrates voice, mobility, audio, web and video conferencing, presence technology and call center applications.

Y-Combinator is coming to save us from poor document collaboration with Screenhero. This new tool allows two or more people share their desktops and work together with independent cursors and mouse controls, as well as full control over the documents being used.

VXi Corporation's UC ProSet corded headset is transforming is going from great to greater, with the UC ProSet LUX. This incorporates new and innovative interactive features into an already reliable design, providing an efficient and high-quality headset.

The push for WebRTC as of late has given something of a new urgency to video calling in general. With companies like Skype already having a product out, and WebRTC looking to bring browser-to-browser video calling to the mainstream, it's clear that video calling is set to step up into the mainstream.

Rabbit's new video chat and content sharing application is available, but only for a closed beta. Those interested can sign up from its website, www.rabb.it, although it's currently only available for Mac OS X users.

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