Contributor from Unified Communications

Erin Harrison Info

Erin Harrison brings more than 12 years of publishing, journalism and online media experience to her role as Executive Editor, Strategic Initiatives at TMC, where she oversees the company’s strategic editorial initiatives. Erin covers IP communications, information technology and other related topics. Previously, Erin served as the founding editor-in-chief of Executive Decision magazine, a business-to-business magazine that reached approximately 150,000 C-level executives from the Fortune 1000 and beyond. Prior to her tenure at Executive Decision, Erin was an editor at Scholastic Library Publishing and was the executive editor of Real Estate magazine, a national monthly magazine specializing in the residential real estate and relocation industries.

 
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Customer Service in the Age of the Cloud
The ability to provide excellent customer service matters more than ever, given the expectations of consumers today. Take a recent report from Microsoft on the state of customer service, for example ...
Cloud Solutions Take the Stress Out of Moving Offices
Moving offices or opening a new location can be a serious challenge.The logistical hurdles can be daunting...
Case Studies
Gilbane Company Building
Gilbane works on large construction projects that typically last about 1-3 years. As a result, project trailers need to be equipped with a state-of-the-art phone solution but capital cost constraints prohibit purchasing equipment that will only be used for a few years...
Sable Natural Resources
Sable Natural Resources required a more flexible voice solution with advanced capabilities in combination with cost savings...
Product Sheets
Fusion360 & FusionWorks
Fusion offers a 360 degree view of the communications solutions your company needs to succeed. Fusion360 provides you with the stability of a traditional PBX phone system and the advanced unified communications features that only a next generation ...
MobileConnect
Fusion offers a 360 degree view of the communications solutions your company needs to succeed ...