Contributor from Unified Communications

David Sims Info

David Sims is contributing editor and CRM/contact center columnist for TMCnet. He is a freelance writer with years of experience covering the CRM industry. David currently lives in New Zealand, where he covers CRM and understands why the Maori name for the country is Aotearoa, The Land of the Long White Cloud.

David's First Coffee Blog covering the Telecom and CRM space can be found at:

Latest Articles

03/10/2012 TMCnet's Unified Communications Week in Review
03/03/2012 TMCnet's Unified Communications Week in Review
02/18/2012 TMCnet's Unified Communications Software Week in Review
02/06/2012 TMCnet's Unified Communications Headsets News Review
12/31/2011 TMCnet's Unified Communications Week in Review
06/11/2011 TMCnet Unified Communications Week in Review
05/31/2011 Unified Communications Week In Review
04/21/2011 West Reaches Deal to Acquire Smoothstone
04/04/2011 Avaya's Goffi: Old Approaches to End User Don't Apply Anymore
03/18/2011 Scrybe Offers Social Networking for Your Company
02/01/2011 Gartner Sees Broadvox as 'Visionary' Unified Communications Vendor
01/25/2011 LifeSize to Demo Its 'LifeSize Room' HD Videoconferencing System
01/24/2011 ShoreTel, ScanSource Announce Expanded Distribution Relationship
11/15/2010 Facebook Gets Magmito Movie App Creation Tool
11/12/2010 Panasonic Keeps Faxing Relevant with Three New Offerings
09/09/2010 Hosted VoIP For Small Business, Advantages Discussed by Aptela
09/09/2010 Aptela's Six Steps to VoIP Readiness
09/08/2010 Send a GoldMail for Full Content Communication, Pierce Says
08/30/2010 Omnitrol's Saksena: Increased Collaboration Needs High-Integrity Data
08/11/2010 Coverity's Chou: Bring Security Concerns Up In Development Cycle
08/04/2010 Unified Communications Provider Apptix Says Legacy System Project Completed
06/23/2010 Providea Addresses 'Biggest Challenge" in Video Conferencing
06/07/2010 Picture This: Google's Image Search Coming to iPhone Soon
06/03/2010 Google Mobile Search to Include ITunes Apps, Android Marketplace
06/03/2010 ESET Sees Cyber Crime Increasing, Need for Protection Constant
05/20/2010 Overheard Cell Phone Conversations Found Annoying. Who Knew?
05/20/2010 Apptix Announces E-Appraisal Collaboration Improvements
03/01/2010 AOL Dumps
02/23/2010 Apple to Spend $1 Billion on Chip?
02/15/2010 Everybody Tries It Sooner Or Later: Gibbs Twittering
01/18/2010 Ah Motorola, Breaking Up is so Hard to Do
01/15/2010 The Apple iPod And Porsche's Two for One Sale
01/08/2010 Lenovo Has Mobile Strategy Centerpiece with Ophone
12/29/2009 Motorola's Droid Boasts Apps, Features
12/29/2009 Mobile Phone Xchange, Marks & Spencer Form Partnership
12/29/2009 Cell Phone Users Want Better Phone Technology: In-Stat Study
12/16/2009 Chevrolet Adds Rolling WiFi Hotspot
12/16/2009 FlightView Announces Real-Time Flight App for BlackBerry
11/30/2009 PBWorks Announces Real-Time Collaboration Update
11/25/2009 Sendmail, Osterman Detect E-Mail Cloud Trends
11/25/2009 Shazam Announces Availability of (RED) App
11/10/2009 Scalable Video Coding Pros, Cons Examined in New Report
11/03/2009 Intermedia Offers Free Migration
03/23/2009 Presidio Gets Cisco Voice Portal Provider Status
02/25/2009 Surado Debuts On-Demand CRM
01/16/2009 Infusionsoft Guarantees Doubled Sales for New Small Business Clients
12/04/2008 CRM Discounts on Microsoft From MasterCard
12/04/2008 Golfsmith Swings for Live Chat
12/04/2008 Mayrise Chosen for British Online Street Works Project
12/03/2008 Tectura Chosen by Microsoft for Dynamics NAV 2009 Testing
12/01/2008 The Kiwis' Alliance Group Chalks Up a Unisys First
11/18/2008 Sage Unveils MAS Online Community
Request a Quote
Become a Partner
White Papers
Customer Service in the Age of the Cloud
The ability to provide excellent customer service matters more than ever, given the expectations of consumers today. Take a recent report from Microsoft on the state of customer service, for example ...
Cloud Solutions Take the Stress Out of Moving Offices
Moving offices or opening a new location can be a serious challenge.The logistical hurdles can be daunting...
Case Studies
Gilbane Company Building
Gilbane works on large construction projects that typically last about 1-3 years. As a result, project trailers need to be equipped with a state-of-the-art phone solution but capital cost constraints prohibit purchasing equipment that will only be used for a few years...
Sable Natural Resources
Sable Natural Resources required a more flexible voice solution with advanced capabilities in combination with cost savings...
Product Sheets
Fusion360 & FusionWorks
Fusion offers a 360 degree view of the communications solutions your company needs to succeed. Fusion360 provides you with the stability of a traditional PBX phone system and the advanced unified communications features that only a next generation ...
Fusion offers a 360 degree view of the communications solutions your company needs to succeed ...