Covering Unified Communications - From Our Industry Experts

  • Unified Communications Week in Review: Of Risks & Rewards
    It was another major week for news on the unified communications (UC) front, but this week, a particular focus developed around the risks and the rewards when it comes to putting UC to work. No technology comes without risk, but all too often, there are plenty of rewards waiting for those who put it to work properly. Thus, as the long-awaited weekend arrives, we can take a step back and consider the events of the week more fully, which we'll do right now with our Week in Review coverage!
  • Survey: Staff Communication, Training are Bottlenecks in UC Adoption
    A recent survey by Softchoice Corp., a Toronto-based reseller and IT consulting firm, suggests managers are not talking enough to staff before deploying solutions made up of a variety of communication tools.
  • Carousel Industries Highlights the Value of UC in Business Collaboration
    The flexibility information and communication technologies (ICT) provides is allowing companies to collaborate more efficiently with their workforce, customers and partners without geographical limitations. As long as there is a reliable Internet connection, organizations are able to come together and resolve issues to finalize projects and seek new opportunities.
  • GMS Partners with Acano to Expand Video Conferencing Technology
    Global Media Services (GMS), an international cross-vendor Unified Communications (UC) provider, is partnering with Acano to bring the products of the British company to markets in Germany, Austria and Switzerland (DACH region). The full service provider broadened its service portfolio to a highly scalable video conferencing infrastructure and additional UC solutions, according to Telepresence Options. Acano products are ideal for companies seeking to integrate multiple platforms such as Microsoft Lync, Skype, telephony and standards-based audio/video.
  • The Privacy of Text Messaging For Mobile Users
    Text messaging in near-real time is a practical way to make contact and exchange information with people and is becoming readily available through smartphones and tablets. Text chat (IM) has rapidly become a convenient way to communicate person-to-person and even in groups. Rather than a traditional phone call being a first step for contacts with people, we now see various forms of text-based communications becoming the starting point, whether it be an IM contact (e.g., Lync), an email, an SMS message, or even a social post.
  • All Points Logistics Wins Enterprise-Wide Procurement Contract from NASA
    All Points Logistics was selected for a $20 billion Solutions Enterprise Wide Procurement V contract, allowing NASA to obtain IT, communication, networking, security, conferencing and audio-visual products, solutions, and related services.
  • Unified Communications Week in Review: Open for Business
    Unified communications (UC) is a field that's making a lot of gains, in education, in homes to some extent, and perhaps clearest of all, in business. This week in UC featured several critical developments for UC in the enterprise, and now that we've got a weekend at our doorstep, it's a good time to take a step back and consider the wider impact of all this news, a process made simpler by consulting our Week in Review coverage!
  • Study Predicts the Market for High-Definition Voice to Touch $2.29 Billion by 2019
    The market for HD voice or wideband audio is growing exponentially and this is proving to be a vital area for the IP communications industry. Currently, the technology is taking the power of voice communications to the next level covering all types of voice-based communications, including video conferencing, audio conferencing, web conferencing, multimedia conferencing, audio broadcast, and announcement services.
  • Q2 2014 Tech Reports Show Rise in Cloud VoIP, UC and IoT Applications
    The numbers from the second quarter (Q2) of 2014 are starting to arrive from analyst firms, including the Dell'Oro Group, Infonetics Research, Information Week, Gartner and CollabTel/CXO Reports. These groups, who all conduct research on emerging technology markets and how they are growing have all released sales figures to show which markets are expanding and by how much.
  • Telstra Signs Deal with Tata, Reaches 116 PoPs in India
    Australian telecom Telstra has recently been given access to India's Tata Communications, which will provide its multinational customers with increased connectivity to several cities within India such as Jaipur, Surat, and Trichy.
  • Cisco Hosted Collaboration Solution Portfolio Now Includes VOSS UC Management Framework
    VOSS-4-UC is a telecommunications service fulfillment management platform introduced by VOSS Solutions, designed specifically for next generation enterprise communications, in the public / private cloud. This solution is now part of version 10.1.1 of the Cisco Hosted Collaboration Solution (HCS), under the name CUCDM 10.1.1.
  • Orange Business Services Positioned in Gartner Leaders Quadrant
    Although there are numerous companies offering Unified Communications services, only a few companies get the recognition from the top analysts in the industry.
  • Unified Communications Week in Review: Powering Education & Beyond
    While the idea of "back to school" season has pretty much quieted down, there's still quite a bit of educational development going on in the field. This week in unified communications (UC) was absolutely rife with news about augmenting the educational experience, and now that we've got a weekend on hand, it's a great time to take a step back and consider the wider events of the week that was with our Week in Review coverage!
  • AnyMeeting Writes for Small Businesses on a New Global Page
    Cash-strapped small businesses face challenges, but if they are to remain in the running, they need technology such as Web conferencing that helps them go global, but at the same time affordable and scalable. Realizing this, AnyMeeting, which has taken up the cudgels in their defense, has now introduced U.S. toll-free and international dial-in options in more than 40 countries, almost exclusively to cater to the needs of small businesses.

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