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Covering Unified Communications - From Our Industry Experts

  • Unified Communications Week in Review: Juniper Networks, AT&T, Unified Inbox
    It's the end of another week, and time to take a look at some of the top unified communications stories we've been following this week.
  • Top Five Tips and Tricks to Master Video Conference Meetings
    As more and more companies are saving time and money by moving to video conference platforms, employees have to adapt to the virtual environment. There are a few things to take into consideration when implementing video conferencing in your office.
  • How SocialGrow Will Help Drive Unified Inbox's Unified Communications Plan
    Recently, Unified Inbox announced that it had acquired SocialGrow, a firm that offered up a new breed of social networking application. This acquisition brought with it an exciting new proposition in unified communications (UC) that should serve to give Unified Inbox users a lot more utility in the field, as well as a much simpler means to stay in touch.
  • Phone Service Provider to Deploy Unified Communication Platform for Shell
    Communications provider AT&T has announced that it will migrate Shell employees to a new unified communications platform over the next five years.
  • Juniper to Provide Critical Hardware for BroadSoft's Global BroadCloud Data Centers
    The mass migration by individuals and organizations to the cloud is responsible for the growth of data centers around the world. These facilities require technology that ensures they'll be up and running 24 hours a day with low failure rates, therefore every component must be of the highest quality to make this possible. Juniper Networks, provider of routing, switching, security and software technology for networks, announced BroadSoft has deployed its routing, switching and security products, as well as Juniper Networks Support for its BroadCloud platform.
  • Blue Jeans Collaborates with Tely Labs for Building Affordable Video Cloud Conferencing Systems
    Blue Jeans Network, a provider of interoperable cloud-based video collaboration services, is working with Tely Labs, a provider of affordable of video conferencing systems, in order to design and develop a new video collaboration tool that caters to the requirement of small and medium businesses.
  • Unified Communications Week in Review: Masergy, Mitel, Vodafone
    It's the end of another week, and time to take a look at some of the top unified communications news.
  • SMBs Can and Should Join the Video Era
    For decades industry observers, me included on occasion, have declared, "Next year will be the year of enterprise video conferencing!" Unfortunately, like the play Waiting for Godot, the question as they years have gone by is, "When will it ever come?"
  • You Really Can't Afford to Wait on a UC Deployment Any Longer
    The time for your organization to not just consider but deploy state-of-the-art UC is now. The reasons are manifest. In fact, the benefits are demonstrable based on numerous use cases. I mention this not just based on anecdotal conversations, but on hard facts. The facts that you need to consider if you have lingering questions as to whether UC should be in your immediate future.
  • Vodafone's Cloud Based UC Solution Debuts in the UK
    In an effort to expand its clientele among the U.K.'s large private and public sector players, Vodafone UK has expanded its One Net unified communication (UC) solution portfolio.
  • Mitel Recognized in Gartner's Visionaries Quadrant
    Gartner, Inc. the world's premier information technology research and advisory company, recently positioned Mitel in the Visionaries quadrant of the latest Magic Quadrant for Unified Communications as a Service.
  • Masergy Releases Cloud-Based Analytics for Enterprise Unified Communications
    Ensuring your unified communications (UC) system is running at full speed is a key component of its ongoing use. While no company wants its UC system to experience periods of downtime, often VoIP and UC quality issues can be hard to pin down, much less to resolve.
  • Unified Communications Week in Review: Alcatel-Lucent, MegaPath, IDC
    It's the end of another week, and time to take a look at some of the top stories in the world of unified communications.
  • Videoconferencing Hardware Vendors Shifting Gears, Embracing Software
    Recent news suggests that the videoconferencing market is seeing both increased interest in software and video management technologies alongside a multi-year slide in revenue. This mix of fortunes is causing some veteran vendors to reconsider their positions in the market to try to keep pace with startups that are making headway with software-based approaches.

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Building A Business Case For Unified Communications

The hype surrounding any emerging technology often shrouds the private sector with mixed feelings, as decision-makers try to decipher whether new offerings will enhance operations, hinder productivity or introduce some bizarre mixture of the two.

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The up-and-down economy of the past several years has highlighted the need to operate more effi ciently and cut costs wherever possible. In most situations, these two notions would seem contradictory, but a number of emerging technologies - cloud computing, virtualization and the bring-your-own-device movement among them - are helping companies accomplish these goals.

The Top Four Pitfalls of Unified Communications

Today's enterprise needs to be agile if decision-makers wish to remain competitive and relevant in the eyes of consumers. As more companies and customers around the world begin leveraging innovative devices like smartphones, tablets and next-generation laptops, the need to deploy unified communications grows alongside it. Neglecting to implement the technology may result in dire consequences that could spell the end of an organization.