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Covering Unified Communications - From Our Industry Experts

  • Unified Communications Week in Review
    It's the end of another week, and time to take a look at some of the top Unified Communications news.
  • UC Market to Grow to $78.5B by 2020
    A recent report concerning the future of the unified communications market suggests that, as a whole, it will continue to rise through 2020. Various segments of this market will make their impact on businesses in different ways, and one news site suggests that videoconferencing, advanced telephony, and presence features will become prominent functions in the coming years and will define how businesses conduct their operations and how they interact with clients.
  • Grand View Research Releases New Report on Unified communication Market Trends
    Many companies have realized the salient benefits of Unified communication. It is adapted by organizations to enhance business processes, save time and enhance productivity of the employees using a convenient mode of communication. This concept is currently used in various sectors such as retail, transportation, banks financial services and insurance (BFSI) and other business enterprises.
  • GFI FaxMaker 2014 Announces Support for Windows 7 and 8
    GFI Software has announced that the company's GFI FaxMaker 2014 now supports machines running Windows 7 and Windows 8/8.1 operating systems. This is integral for companies that rely mainly on faxing, as they will now be able to comply with various regulations.
  • PBX Sales Stagnating while Unified Communications Sales are Soaring
    Over the course of a year, it appears that the sales of Private Branch Exchange (PBX) devices have slightly sank, while over the same period of time unified communication sales have skyrocketed. In-house private branch exchanges are important for traditional business telephony networks as well as for those using SIP trunking for Voice over IP (VoIP) phone service. For some time there has been competition between in-house and hosted PBX business VoIP phone systems, but this new set of data released by Infonetics Research seems to indicate that the rise of Unified Communications systems has supplanted the role of PBX systems.
  • Unified Communications Week in Review
    It's the end of another week, and time to take a look at some of the top stories we've been following in the world of unified communications.
  • Wheelings & Dealings: Thinking Phone Networks Acquires Whaleback Managed Services
    Thinking Phone Networks, a provider of unified communications as a service (UCaaS), has acquired managed unified communications (UC) provider Whaleback Managed Services.
  • Surge in Mobile Workforce and Proliferation of Smartphones Fueling Growth in Global UC Market
    Interestingly, hosted unified communications solutions are likely to overtake their on premise siblings in popularity. The reasons are obvious: the installation and maintenance costs associated with hosted solutions are lot cheaper than the premise-based UC solutions.
  • Why Now is the Time to Deploy Unified Communications (UC)
    At the risk of seeming repetitive, coming of our ITEXPO event in Las Vegas I got first hand reaffirmation from vendors and end users alike that not only has Unified Communications (UC) matured to the point where its deliverable meet its promises, but that for enterprises of any size having a robust UC environment has moved from nicety to necessity. In what I have called "The Age of Acceleration"-where the only constants are change and the speed at which it is increasing-having real-time collaboration tools that are interoperable across the enterprise and around the world are table stakes for success going forward.
  • Wheelings & Dealings: Capital Fuels Growth for Unified Office
    Unified Office is a fast growing company focused in cloud-based managed services and unified communication solutions. Purpose-built from the ground up, its Total Connect Now service is designed especially for small and medium-sized businesses (SMBs).
  • Three Major Forces Driving AMI
    Major forces driving the Advanced Metering Infrastructure (AMI) market are regulatory mandates, increasing global energy demand, and the need to improve utility efficiency and customer service level, says a new research report on AMI unveiled by ReportsnReports.com, an online market research reports library.
  • ITEXPO Panel Considers the Future of the Telephone Number
    What is the future of the telephone number in a world in which unified communications is increasingly moving to an over-the-top model? That was the question posed during today's ITEXPO panel titled OTT and UC: The Future of the Telephone Number.
  • The Millennials Are Coming: How Will You Adjust Your Communications, Collaboration Tools?
    There's no disputing that a new generation is making its way to the business world. In fact, by 2025, those born between the 80's and 90's, affectionately dubbed the Millennials, will make up the majority of the workforce.
  • Why Social Collaboration has Become More Important than Ever
    It's happening everywhere. Businesses are going global and beginning to feel the strain of having to manage employees across oceans and continents. These employees their employer will probably never see are starting to have a place in companies whose doors they will probably never walk through. Welcome to the era of remote employment!

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Building A Business Case For Unified Communications

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The up-and-down economy of the past several years has highlighted the need to operate more effi ciently and cut costs wherever possible. In most situations, these two notions would seem contradictory, but a number of emerging technologies - cloud computing, virtualization and the bring-your-own-device movement among them - are helping companies accomplish these goals.

The Top Four Pitfalls of Unified Communications

Today's enterprise needs to be agile if decision-makers wish to remain competitive and relevant in the eyes of consumers. As more companies and customers around the world begin leveraging innovative devices like smartphones, tablets and next-generation laptops, the need to deploy unified communications grows alongside it. Neglecting to implement the technology may result in dire consequences that could spell the end of an organization.